Mike was very accommodating and gave the proper attention to details. he addressed all my concerns and made me feel like a valued customer.
4/18/2018
Noemi O. VERIFIED CUSTOMER
This was for sure one of the best experiences I have had so far. George was excellent!
4/18/2018
Bee-Lan W. VERIFIED CUSTOMER
It was nice to get a ride back home.
4/18/2018
Shirley S. VERIFIED CUSTOMER
It was a job well done!
Thank you
4/18/2018
Heather W. VERIFIED CUSTOMER
My experience with Mike and Honda today was perfect! I couldn't have asked for better communication or service. Thank you for taking the time to explain everything to me in so much detail.
4/18/2018
John S. VERIFIED CUSTOMER
It was nice that I was kept up to date on the progress.
4/18/2018
Aria A. VERIFIED CUSTOMER
Great customer service. As a new customer I felt he provided great customer service.
4/18/2018
Theresa B. VERIFIED CUSTOMER
Very pleasant and most helpful. I was impressed
4/18/2018
Gloria B. VERIFIED CUSTOMER
Cj took the time to listen & answer my
questions/concerns. He was respectful &
easy to talk to. Thank you!
4/17/2018
Michael S. VERIFIED CUSTOMER
John told me the bushing service would be 100% paid for on Friday. Then on Monday he did a 180 and said it wouldn't due to mileage. He already knew my mileage when said it would be paid for. Disappointing to say the least. Your dealership doesn't stand by its word apparently. I've been a loyal Honda customer for 13 years.
4/17/2018
Christopher W. VERIFIED CUSTOMER
There is no reason that an oil change, tire rotation, and coolant flush should take THREE hours. I felt that my time wasn’t a priority to the dealership. I was quoted that it would take 1.5 hours at most and was not given a reason that it took twice as long. We have only ever gone to Honda since the day we purchased our Cr-V and until today we were very satisfied with the service. Consultants should be taught that communicating with the client is the most important part of service. I’m not sure what has transpired since our last visit but it seems the standards have dropped significantly. I’m not sure we will return for the brake job that is due very soon.
4/17/2018
James C. VERIFIED CUSTOMER
My pleasure
4/17/2018
Erik H. VERIFIED CUSTOMER
Mike Castro has always been professional. I look forward to each encounter, as I know my concerns matter to him. I recommend Mike, and McGrath, to everyone.
4/17/2018
Nancy S. VERIFIED CUSTOMER
McGrath’s Service Dept is 1 of the best Service Dept’s that i have ever been to!
4/16/2018
Patrick S. VERIFIED CUSTOMER
Excellent work on vehicle and great job keeping me informed
4/15/2018
Kitty N. VERIFIED CUSTOMER
Always excellent service here.
4/15/2018
Nick W. VERIFIED CUSTOMER
Staff was very accommodating and transparent about the cost.
4/15/2018
Charles W. VERIFIED CUSTOMER
Michael was awesome! Kept me in the loop the whole time! He made me feel confident that things would get handled properly. A major reason that I buy Honda is because of the great service I receive!!
4/15/2018
Thomas K. VERIFIED CUSTOMER
Got the info and repairs our car needed. Very satisfied