John was very helpful. He greeted me and gave me a reliable estimate for my car repair.
4/12/2018
Michael D. VERIFIED CUSTOMER
Nice job CJ explaining service. Getting my car in in a timely way. Keep up the good work. Follow in TJ Taylor’s steps!
4/12/2018
John S. VERIFIED CUSTOMER
George and TJ were very helpful and courteous. I love my Honda. I won't buy any other brand.
4/12/2018
Scott W. VERIFIED CUSTOMER
Lee was friendly and professional. He provided clear communications from my arrival until the work was done. Nice job!
4/12/2018
Cheryl C. VERIFIED CUSTOMER
I’m not sure who Mike Castro is, I worked with Zach.
He was awesome, very professional, friendly & very accommodating. It turned out I needed a new battery & he had that replaced & me back on the road in a bit over an hour. He also informed me that it was still under warranty which was huge for me.
McGrath is the only place I take my Pilot for service.
Thank you!
4/12/2018
Chet K. VERIFIED CUSTOMER
Excellent service
4/12/2018
Nicole R. VERIFIED CUSTOMER
Thanks!
4/12/2018
Efrain P. VERIFIED CUSTOMER
Love the service
4/11/2018
Christine K. VERIFIED CUSTOMER
The oil life was still at 40% on my care even though an oil change was part of the service, and now I have to go back to have them reset it.
4/11/2018
Jody H. VERIFIED CUSTOMER
Leroy, was very thoughtful and explained everything about my son B13 service.
Excellent communication and I never felt rushed asking questions.
I was doing this for my sons car and I'm glad I brought it in to Honda!
Thank you,
Jody
4/11/2018
Jonathan A. VERIFIED CUSTOMER
I had an appt for an oil change on my 2016 Pilot and I ended up spending 1:42 at the dealership waiting for the service to be done. I really can’t afford spending that kind of time just waiting. I don’t think I’ll be bringing my cars back to McGrath for service.
4/11/2018
Justin B. VERIFIED CUSTOMER
Waited for 2 hours to get car looked at, then waited 30 minutes for diagnosis and paper work, then waited another 30 minutes to repair car. I got charged $300 for labor that only took 30 minutes, that mechanic must make $600 an hour.
4/11/2018
Jamie M. VERIFIED CUSTOMER
George is absolutely awesome!! From start to finish everything was perfect! He made sure everything was taken care of my car and made sure I knew what services it needs coming up. George, honestly will be the reason I come back. The customer service he provided is beyond measure and completely top notch!
4/11/2018
Isaiah T. VERIFIED CUSTOMER
He did a fine job. You should have more people like him!
4/11/2018
Dale M. VERIFIED CUSTOMER
Car is working fine. Thank you
4/11/2018
Eric L. VERIFIED CUSTOMER
Excellent service
4/11/2018
Robert W. VERIFIED CUSTOMER
Good People to do business with!!!!
4/10/2018
Joe M. VERIFIED CUSTOMER
All good
4/10/2018
Pam H. VERIFIED CUSTOMER
Second time in there this,so far still happy ????
4/10/2018
James G. VERIFIED CUSTOMER
Was hoping they’d wash the car but they didn’t. A bit disappointed in that.