He was courteous and professional. Highly recommend this service advisor.
3/11/2018
Eric N. VERIFIED CUSTOMER
No issues!
3/11/2018
Lara M. VERIFIED CUSTOMER
Clear info, concise and delivered as promised
3/11/2018
Doris G. VERIFIED CUSTOMER
Made an appointment for 8:45am. My car wasn't even looked at until 11am. Why make an appointment? Not to mention I gave one number to reach me and texts went to a different number and when I texted back no response. Why have these fancy tech pieces if you aren't going use them or even listen when I give the number to call me with? McGrath has gone downhill since my first Honda purchase in the late 90's.
3/11/2018
Tom S. VERIFIED CUSTOMER
John was great and CJ who I have dealt with previously remembered my name. I will be leasing/buying my next car from McGrath. I called on Friday and your service department got me in the next day.
3/11/2018
David R. VERIFIED CUSTOMER
Dan is awesome. He is everything anyone would want in a service advisor. I will continue to come to mcgrath just because of his service and integrity.
3/10/2018
Diane C. VERIFIED CUSTOMER
CJ did a very professional job. He kept me posted on the repair status.
3/10/2018
Lloyd F. VERIFIED CUSTOMER
Scott and TJ were amazing! I get treated like gold whenever I need anything done with my car. I feel like family when I am there. Nobody ever likes having to take their car in but with them their, I really don't mind. They are keepers, don't let them go ever.
3/10/2018
Sandra A. VERIFIED CUSTOMER
Unfortunately my husband is VERY pissed He had a Noon appointment. He arrived at 11:45 and was told it would be an hour. At 1 pm he saw our CRV JUST being lifted for its oil change. Why have an appointment if we were still behind everyone else!!!! VERY disappointed!!!! If you were running late he should have been told at the time he was at the counter.
3/10/2018
Jeff G. VERIFIED CUSTOMER
Quick and easy! Great value! Love the text updates!
3/10/2018
Gina J. VERIFIED CUSTOMER
Mike is great! Very personable, professional and got me in and out.
3/9/2018
Patricia P. VERIFIED CUSTOMER
Mike listens, communicates, and is excellent to work with.
3/9/2018
Cheryl O. VERIFIED CUSTOMER
Michael was very patient and extremely helpful during my first visit to McGrath as a new customer seeking follow-up service. Thorough explanations and courteous treatment...what more could I have asked for.
3/9/2018
Christine M. VERIFIED CUSTOMER
Cj did so well for us on our visit. Took care of all our routine maintenance explained what was going to be done and what was required. He was very friendly and professional. Service area was very clean and he was very well groomed. Something other dealerships just don’t care about. But that’s not the case at McGrath Honda of St. Charles!!!!