Super fast turn around. Very happy. CJ was very friendly.
Slightly disappointed that the car wasn’t washed. Thought that was a mcgrath “thing”.
2/13/2018
Walter K. VERIFIED CUSTOMER
Everything went great. In the car showroom multiple people asked me if they could helpin anyway.
2/12/2018
Todd W. VERIFIED CUSTOMER
I like the service and the service reps. I hate all of the surveys. I just want my car taken care of and not be inundated with surveys.
2/11/2018
Scott A. VERIFIED CUSTOMER
John and the service tech team worked tirelessly to figure out what was wrong with our Odyssey. Great service guys! But then, that’s what we always get At McGrath. Cheers! - Scott A
2/11/2018
Becky S. VERIFIED CUSTOMER
Mike Castro went above and beyond for us.
2/11/2018
Jon D. VERIFIED CUSTOMER
Took awhile to be seen. Once I was seen our service advisor was great.
2/11/2018
Miguel C. VERIFIED CUSTOMER
So thankful for the service and the information they give to the consumer thank you again.
2/11/2018
Cheryl S. VERIFIED CUSTOMER
Thank you Tj for all your help!
2/11/2018
Elizabeth S. VERIFIED CUSTOMER
John was awesome!
2/11/2018
Bill D. VERIFIED CUSTOMER
CJ was very knowledgeable about the mechanics of my vehicle.
He was extremely polite and professional in his dealings with me.
Excellent Service
2/10/2018
George R. VERIFIED CUSTOMER
Michael should be taken as an example of how customer service should be delivered in all organizations.
2/10/2018
William S. VERIFIED CUSTOMER
Cj was great. He worked to get us a deal with pricing and explained everything very well. Very professional and courteous.
2/10/2018
Timothy D. VERIFIED CUSTOMER
We were very satisfied with his help and updates.
2/10/2018
Brenda P. VERIFIED CUSTOMER
The service department took care of me this time. I will continue to go back there.
2/10/2018
Bradley K. VERIFIED CUSTOMER
When I got an update on my vehicle, I thought I was told that the service was to be $700. But when I picked up the vehicle, the $700 was in addition to the known $300. Maybe I miss heard, but there was some issue. You send txt msgs all the time, why not send the updated estimate too?
2/10/2018
Maydene J. VERIFIED CUSTOMER
It only took about 1/2 hour and I wasn't feeling very well.they got me out very quickly
2/10/2018
Eliud S. VERIFIED CUSTOMER
It’s been a great pleasure to deal with your service department! Scott and Dan are the most professional & courteous gents I’ve dealt with in a long time.
Thank you & Best Regards
Eli
2/9/2018
Joe M. VERIFIED CUSTOMER
Outstanding customer service by the Mr. Castor he informed me what he recommended and what I needed with no pressure i was very happy i took my vehicle To McGrath in st-charles I will be back
2/9/2018
Robert C. VERIFIED CUSTOMER
TJ very pleasant! He took care of my concerns same day and able to get me a loaner car! Grateful for awesome service!
2/9/2018
Joshua S. VERIFIED CUSTOMER
The repairs seem fine. There was a lack of communication that was not directly CJ's fault. I was disappointed in the fact that it took 20 hours from my first attempted contact to receive a basic status update on my vehicle.