The computer glitches were not fixed. Bringing the car back in again next week.
3/15/2024
Nicholas C. VERIFIED CUSTOMER
Curtis was able to get everything handled for me, and was very knowledgeable with all my questions.
3/15/2024
Alicia W. VERIFIED CUSTOMER
Friendly staff
3/15/2024
Stacy S. VERIFIED CUSTOMER
Unfortunately when pulling out of your service Drive I noticed a noise. I pulled over and had two metal objects stuck in my tire. I sent pictures to Noah and have not heard back. I went to a local tire store and they informed me they are brake components. I wish there was better quality control. The last time we picked up my husband's vehicle there was oil leaking. This time brake components in my tire. We are the type of people who like to support local and your dealership makes that hard.
3/15/2024
Sandy . VERIFIED CUSTOMER
Helpful and knowledgeable
3/15/2024
Virgina O. VERIFIED CUSTOMER
I notice a difference in the car’s ride and the brakes.
3/15/2024
Matthew O. VERIFIED CUSTOMER
Misled us on the price of what needed to be done. Way over the top trying to upsell all sorts of service when we needed to focus on what was wrong. Way too salesy and not trust worthy. Took our car elsewhere for the work and won't be coming back after 10 years.
3/15/2024
Adam K. VERIFIED CUSTOMER
My service advisor was great and no complaints about him. Upset cause I bought my 2024 Pilot in to get lug nuts replaced per a we owe and the lug nuts were never replaced! Thank you to the service advisor for going out of his way and making another appointment for Wednesday to get this situation resolved and picking up my vehicle so I don’t waste more of my time.
3/15/2024
Elena B. VERIFIED CUSTOMER
Julia provided fast service and explained next steps to fix my vehicle and provided pictures with the issues the techs found .
3/15/2024
Tom B. VERIFIED CUSTOMER
Thank you TJ and Noah and tech !
3/14/2024
Daniel T. VERIFIED CUSTOMER
I couldn’t be more pleased with McGrath Honda service department. (Well, maybe if it cost less !)
It was expensive because several issues were addressed and the service was great. Everyone was friendly, helpful and professional. My truck was in the shop for two days and I was kept informed of the progress every step of the way. They did everything as promised and then they even washed my vehicle! I appreciate the way I was treated and pleased with the quality of the work that was done. I will be back
3/14/2024
Stanley S. VERIFIED CUSTOMER
Dan was especially helpful. Like the updates when waiting for the car.
3/14/2024
Teodoro M. VERIFIED CUSTOMER
Zachary Zdeb was very helpful , he explains what’s really important that’s needed in the car to be done. He is very knowledgeable, helpful and courteous. I was really impressed and satisfied on his service
3/14/2024
John S. VERIFIED CUSTOMER
Look forward to complimenting Atif in the survey.
3/14/2024
Presentacion M. VERIFIED CUSTOMER
He did a great job of helping me during my last visit to service my car!
3/14/2024
Sean P. VERIFIED CUSTOMER
thanks as always
3/14/2024
Christina V. VERIFIED CUSTOMER
Kevin has been so helpful and informative along the way. Found a major problem, found a very helpful solution and made me feel confident I was being taken care of. Happy to recommend him and really the entire service team.