Very friendly always makes you feel welcome. Answered all my questions and always keeps me updated on my vehicle.
3/3/2024
Paul M. VERIFIED CUSTOMER
A glow kit was found underneath our car, much to our great surprise, and that was removed, but as we have discovered today, March 2 after getting our car back yesterday, to our increasing shock an Aftermarket sound system is also hanging down inside the car. Why wasn’t the glow kit and the aftermarket sound system found with the 84 Point inspection that we were entitled to. We were also entitled to the Carfax before purchase, and that never happened either. Failure to disclose these things must be accounted for.
3/3/2024
Maura F. VERIFIED CUSTOMER
Very attentive! Needed to be
Out by 9:30 David made sure I was!
3/3/2024
Desiree M. VERIFIED CUSTOMER
The whole team was great and effective. Thank you all!!!
3/3/2024
Richard G. VERIFIED CUSTOMER
Honest, straightforward communication... ????????
3/3/2024
Rafael R. VERIFIED CUSTOMER
Joseph provided a good service to me and correctly informed me about the status of the work
3/3/2024
Maryann J. VERIFIED CUSTOMER
Great work all the way around. I really appreciate the communication and helpful staff. Very efficient!
3/3/2024
Eduardo S. VERIFIED CUSTOMER
The service manager who managed the services performed on our vehicle, Zach, was professional, personable and provided timely updates on the status of the work while we waited. Thank you, Zach!
3/2/2024
Jeff K. VERIFIED CUSTOMER
Service provided was prompt and courteous, thanks!
3/2/2024
Alondra G. VERIFIED CUSTOMER
My service tech Quinton is attentive and gives great service every time I visit MGH St Charles. Quinton is knowledgeable and always pleasant to work with. I look forward to my next oil change because I know I’ll be in great hands. Quinton deserves employee of the month.
3/2/2024
Lee K. VERIFIED CUSTOMER
I didn’t feel pressured, when I come in for an oil change. That means a lot to me.
3/1/2024
Joseph V. VERIFIED CUSTOMER
Had a 10:30 appointment to replace 2 trim pieces was told my vehicle is ready went to parking lot to get the vehicle checked the trim and was still f ing loose this was at 1:00 took it back in and somehow magically was fixed in about 20 minutes and by the way this was the 3rd or 4th appointment to fix the same problem. Not acceptable very frustrating and disappointed also called multiple times and left name and number never got a call back
3/1/2024
Eric M. VERIFIED CUSTOMER
TJ and Michael Austin were excellent on handling my issues
w/my 2015 Honda Pilot
Thx
Eric
3/1/2024
James D. VERIFIED CUSTOMER
Experience was bad all around except for the people. All very friendly and willing to help
3/1/2024
Suzan H. VERIFIED CUSTOMER
Call me
3/1/2024
John B. VERIFIED CUSTOMER
Very attentive and kept me updated
3/1/2024
Daniel D. VERIFIED CUSTOMER
David was great! He communicated with me very well and did his best to ensure I was 100% satisfied. He’s honestly the only service employee I will request now
Abby Drommerhausen
3/1/2024
Guy H. VERIFIED CUSTOMER
As usual, Tom was a pleasure to deal with!
3/1/2024
Valeriy S. VERIFIED CUSTOMER
Thank you!
3/1/2024
Lorilee J. VERIFIED CUSTOMER
Zachary answered all my questions and also informed of something I didn't think to ask
He went above and beyond
Lori