Work was done in the time estimated. I liked the video that was sent that showed the undercarriage of the car and the engine, and what needed replacing. Great waiting area.
2/14/2024
Ronald G. VERIFIED CUSTOMER
Quinton Farace was fantastic. He did a great job and kept me informed.
I was nervous when I brought my car in due to a horrible experience last visit I told myself that if I had a similar experience I would never be back. Quinton brought confidence back to McGraths service dept. He did a great job.
2/13/2024
Gwendolyn L. VERIFIED CUSTOMER
Noah and team were FANTASTIC
2/13/2024
Rich S. VERIFIED CUSTOMER
Erin is the absolute best member on your staff.
2/13/2024
Robert E. VERIFIED CUSTOMER
I have always had a pleasant service experience from your service Department.
2/13/2024
Bhupendra P. VERIFIED CUSTOMER
Very Friendly and very helpful
2/13/2024
Bonnie L. VERIFIED CUSTOMER
Erin is caring and very thorough and explaining everything that needed to be done and what was done
2/13/2024
Jaskaran S. VERIFIED CUSTOMER
Atif was great. Explained everything great, very personable, and transparent
2/13/2024
J'Ohntae B. VERIFIED CUSTOMER
Amazing job!
2/12/2024
Linda S. VERIFIED CUSTOMER
I did not appreciate the aggressive upselling.
2/12/2024
Leonard W. VERIFIED CUSTOMER
Great job, valuable service rep. 1 hour in and out. Thanks.
2/12/2024
James J. VERIFIED CUSTOMER
My only complaint and it is NOT with joe,is that I asked for a wash Ave it was definitely NOT washed, it was like half clean if that and that back wasn't even touched to be cleaned. Again, no complaint with Joe, he was AMAZING!
2/12/2024
Gauravkumar M. VERIFIED CUSTOMER
Very good customer service
2/12/2024
Dennis S. VERIFIED CUSTOMER
Atif really helped me with all my concerns and check all the details that I want to know concerning my vehicle that's why instead of only doing oil change I did other things too.Thank you Atlif for all the help ????
2/12/2024
Emily M. VERIFIED CUSTOMER
Julia was kind and explained everything in detail. I had an amazing experience.
2/12/2024
David R. VERIFIED CUSTOMER
Kevin was extremely helpful, knowledgeable, and made us feel very welcome. He made sure to get our vehicle taken care of in a reasonable amount of time. Well done, Kevin!!
2/12/2024
Egan F. VERIFIED CUSTOMER
Kevin's cool, okay.
2/12/2024
Scott K. VERIFIED CUSTOMER
Great job. Keep up the good work
2/12/2024
Harikrishna T. VERIFIED CUSTOMER
They check my car and explain everything what I need in my car it’s good for my safety
2/12/2024
Giuseppe M. VERIFIED CUSTOMER
Was very unhappy. Kevin was trying to convince me to do more work on my car. I came in for an oil change at 6:45 AM. After waiting 2 hours found out there was a leak that needed to be repaired . Kevin told me it was 4 hours. Acted surprised when I called at 1:30 for an update. He failed to tell me when the repair would start and apparently parts needed to come in. I was supposed to be out of town and had to wait a day to leave. When I called back he was gone for the day. Ended up getting my car at 6:30 PM