Erin is above and beyond. She should be recognized by the upper management for what she does as an employee.
Again, thank you so much
1/30/2024
Rebecca S. VERIFIED CUSTOMER
I had an appointment at 1pm. I arrived at that time. I was not helped and checked in till almost 20 minutes later. This was after multiple people walked past me and my car. I was told my car service would take about an hour. However, It was after 3pm by the time I left. The girl checking me in was very polite and apologized. However, it was evident she was also overwhelmed and under staffed. In the future had I been aware of the lack of service, i would have cancelled my appointment and come at a less busy time.
1/30/2024
Daniel P. VERIFIED CUSTOMER
He explained everything amazing and was incredibly knowledgeable and helpful !!
1/30/2024
Kip W. VERIFIED CUSTOMER
I came for a B 1 3 service on my 2017 Ridgeline with 128,000 miles. The best vehicle I have ever owned so I want to take good care of it. I expected $250 or $500 worth of service but during the visit I got a text listing other things that were needed or soon would be. I did not like the idea that my visit was turning into $1,400 in service but reviewing the items with Erin eased my discomfort and she explained each item and why each was important to the health and long life of my Ridgeline. Erin is EXCELLENT
1/30/2024
John K. VERIFIED CUSTOMER
Quinton did a nice job of explaining the timeline for service and establishing expectations which were met.
1/29/2024
Gary K. VERIFIED CUSTOMER
Erin was enthusiastic and very professional. She explained my cars issue very thoroughly and was timely in her responses to my queries. I would highly recommend Erin highly to friends and associates!
1/29/2024
David R. VERIFIED CUSTOMER
Zach was very friendly and consultative in his approach to all the items that needed to be resolved with my vehicle.
1/29/2024
Natalye A. VERIFIED CUSTOMER
Zach Z. & and Chris R. worked together wonderfully to provide all the help I needed along with answering any questions I had. I always come out with great service; Every appointment becomes a highlight in my day due to all the awesome staff. Thank you!
1/29/2024
Jason O. VERIFIED CUSTOMER
I greatly appreciate Richard driving me home! Thank you
1/29/2024
George K. VERIFIED CUSTOMER
I will be glad to tell them about all the problems I’ve had with my car
1/29/2024
Aaron F. VERIFIED CUSTOMER
Toby was very helpful and happily answered all my random questions.
1/29/2024
Aida E. VERIFIED CUSTOMER
Job well done. Very nice and personable ! I do love this dealership
1/29/2024
Deb S. VERIFIED CUSTOMER
Very friendly straight forward and polite.
1/29/2024
Kathleen A. VERIFIED CUSTOMER
Can you change the contact name & email address from Kathleen A
1/28/2024
Lorenzo O. VERIFIED CUSTOMER
Kevin was extremely kind, helpful and knowledgeable when I dropped off my car for the undercoating. He helped me with any questions I had with a smile on his face the whole time I was there.
1/28/2024
Carl S. VERIFIED CUSTOMER
You are welcome
1/28/2024
Rosalie G. VERIFIED CUSTOMER
Very satisfied had a great understanding of what was going to be done with my vehicle thank you David
1/28/2024
Zach S. VERIFIED CUSTOMER
Erin is the best!
1/28/2024
Krunal P. VERIFIED CUSTOMER
Erin,
Explained everything clearly and was transparent with communicating the requirements and options. She did awesome job on putting my priorities first to get the vehicle serviced and ready on scheduled time.
We need more people like Erin who are compassionate and caring.
Thanks,
Krunal P
1/28/2024
Kristi N. VERIFIED CUSTOMER
Quinton greeted me right away and had great communication and overall made my experience stress free