Kevin was amazing. It was my first time getting service at McGrath and Kevin explained everything to me. He was patient, thorough and knowledgeable. He even informed me that I can get a heated stearing wheel in my car...something I wasn't aware of! I look forward to working with Kevin again.
1/28/2024
Scott S. VERIFIED CUSTOMER
David was excellent with me. He was thorough about the repairs that were going to be done that they were under warranty. He took the time to sit down with me and watch the video that tech technician sent. The vehicle is brand new so I didn’t expect anything to be wrong, but I had a concern, and he took care of it. I would make one suggestion I didn’t have an appointment so I drove into the service center. I was professionally greeted however, it took a little time to have someone come out and see me. Perhaps the greeter could say it’s about a 15 or 20 minute wait, might be helpful For people.
1/28/2024
Elizabeth C. VERIFIED CUSTOMER
Always get great service at McGrath! Never had a bad experience!
1/28/2024
Lorenzo D. VERIFIED CUSTOMER
It seems like they the issue but caused another one.
1/27/2024
Thomas P. VERIFIED CUSTOMER
Fast service.
1/27/2024
Vinod . VERIFIED CUSTOMER
It was good experience working with David. He explained each service and tasks in detail. Also, schedule my key fob replacement. Thank you David.
1/27/2024
Steven G. VERIFIED CUSTOMER
We bought both of our Honda’s at Motor Werks in Barrington and have always had them serviced there. However, after the recent sale of that dealership, the service experience severely changed for the worse. As a result, I decided to try you guys for service and are very happy that we did. David did a FANTASTIC job! He was very efficient at getting me in and out of there, while still doing a great job of explaining all of the services that we would and would not be getting for the B16 package. As a retiree, I also appreciated that he checked to see if you guys would accept the Motor Werks service coupon to knock some money off of our bill - which you did! Overall, this was a great experience! Thanks and we’ll be back!
1/27/2024
Vonn A. VERIFIED CUSTOMER
Friendly & very helpful
1/27/2024
Markiian K. VERIFIED CUSTOMER
Thank you
Good job
1/27/2024
Markiian K. VERIFIED CUSTOMER
Good job
1/27/2024
Jessica G. VERIFIED CUSTOMER
Erin is the best!
1/27/2024
Lisa B. VERIFIED CUSTOMER
I was ver satisfied with Toby but NOT with other service
1/27/2024
Sara G. VERIFIED CUSTOMER
Quinton is always great and very helpful
1/26/2024
Timothy M. VERIFIED CUSTOMER
Chris and Michael were great to work with.
1/26/2024
Maryann G. VERIFIED CUSTOMER
The service I receive from Noah, TJ and the entire team is the reason I continue to do business with McGrath Honda.
1/26/2024
Nancy J. VERIFIED CUSTOMER
Customer service was superb with Kevin Tegtmeyer. He was attentive to all of my needs & concerns, answered all my questions. Kevin was a perfect gentleman and even walked me out to my vehicle on a wet, cold & rainy day. I was very happy with his service!!!
1/26/2024
Nicholas C. VERIFIED CUSTOMER
Love McGrath, always providing great service
1/26/2024
Ally K. VERIFIED CUSTOMER
Very helpful!
1/26/2024
Melissa B. VERIFIED CUSTOMER
Curtis was great. The tech that worked on my car was great- Loved the video of what he was doing.