There was trouble with having a loaner car. I have spoken to a sales manager regarding this issue.
1/24/2024
Bryan H. VERIFIED CUSTOMER
My wife said that Erin was very nice and extremely helpful. Thank you for making it a pleasant experience!
Bryan H
1/24/2024
Matthew W. VERIFIED CUSTOMER
Keep up the good work, top notch service every time.
1/24/2024
Kazi S. VERIFIED CUSTOMER
Excellent ????
1/24/2024
Andrew D. VERIFIED CUSTOMER
You fixed the problem that I brought the car in for and informed me of any other potential problems.
1/24/2024
Eileen B. VERIFIED CUSTOMER
Atif was a complete professional from start to finish
1/24/2024
Vito B. VERIFIED CUSTOMER
Very through
1/24/2024
Fumi M. VERIFIED CUSTOMER
Toby provided quick and smooth services.
1/24/2024
Richard F. VERIFIED CUSTOMER
Good service very helpful
1/24/2024
Matthew G. VERIFIED CUSTOMER
Erin Carolan was amazing and had the Patience and information I needed, as well as the service techs who took care of my vehicle. I can say I have had a better experience this time around rather then the first.
1/24/2024
Rene P. VERIFIED CUSTOMER
Michael was very helpful and explained everything very well. I was welcomed politely and respectful.
1/24/2024
Syed G. VERIFIED CUSTOMER
Erin is very professional, and customer oriented serviceperson.
1/23/2024
Vivek T. VERIFIED CUSTOMER
I was satisfied with the work that was performed; however, I would like to make recommendation. The Honda associate that I was working with did an inspection of the exterior of vehicle when I pulled into the service department. He put his fingers into the threads of the tires. He should have been like they are kind of low. Let me get a quick reading of the depth of the thread just by using the penny test which was advertised on the monitors in the service department. If I had known that they were low, I would have skipped the tire rotation as I'm in need of new tires since they were at 4mm. I'm not concerned that I wasn't $35 for the tire rotation, but it would have saved me and the service department time. The Oil change could have been done in like 25/30 minutes, instead I was there for about 2 hours. I would appreciate it that if the associates are doing an inspection of the vehicle there concerns should be relayed to the customer prior to the service team working on it to save time.
1/23/2024
Enis O. VERIFIED CUSTOMER
David was super helpful he updated me on a regular basis about my car. My car had a very concerning problem but David did an excellent job.
1/23/2024
Michael B. VERIFIED CUSTOMER
I wanted the auto off feature disabled. My wife and I hate it. We were told that it couldn’t be done. For that reason I am not satisfied with the service. I still have to push that stupid button every time I drive the van!
1/23/2024
Matthew W. VERIFIED CUSTOMER
Nice and professional
1/23/2024
Michelle K. VERIFIED CUSTOMER
Amazing support and customer experience provided by David, thank you!
1/23/2024
Jerome F. VERIFIED CUSTOMER
Most Excellent!
1/23/2024
John H. VERIFIED CUSTOMER
On time, done right. Price as stated. What's not to like !