The rep was very nice but why would the service technician issued the wrong measurements on something as simple as tires? Makes me curious about any quotes you give now.
1/11/2024
Terrance M. VERIFIED CUSTOMER
Kevin was excellent to work with. I felt as if I was being put first and he was very attentive when I was speaking.
1/11/2024
Daniel O. VERIFIED CUSTOMER
Don’t contact me. I texted multiple times and called several times without a reply. Additionally, the vehicle was not done in a timely fashion.
1/11/2024
Sulaiman A. VERIFIED CUSTOMER
Very professional
1/11/2024
Kelly B. VERIFIED CUSTOMER
Noah was great! Very kind,knowledgeable,and genuinely a very pleasant person to deal with.
1/11/2024
Rosa V. VERIFIED CUSTOMER
When I called in I was expecting to schedule an appointment for later in the month, but Kevin was very persuasive and insistent on my taking care of my car because it was reading at 20% oil. Being thorough on the importance of maintaining that engine really convinced me to come in. Upon arriving we found out I needed a couple other maintenance things done and he was very informative on why it should get done that same day which he did an amazing job on explaining. Understanding that although I was expecting to pay for just an oil change and got hit with other things, Kevin was there to reassure me there were other options I can do to get that maintenance done that same day without hurting my pockets too much by using Sunbit. Overall all I can say is, the last time I was at McGrath Honda for maintenance I wasn’t hit with this much care, but this time I feel I will be coming back for all my car needs
1/11/2024
Sunil P. VERIFIED CUSTOMER
Good service
1/11/2024
Juan R. VERIFIED CUSTOMER
I wanted to express my utmost satisfaction with Zach at the service center. His kindness and cheerful demeanor made my experience truly enjoyable. He ensured that all necessary work on my vehicle was taken care of and consistently kept me informed about its status. Zach's dedication and excellent communication skills made the whole process smooth and reassuring. I highly appreciate his outstanding service.
1/10/2024
Ozgur T. VERIFIED CUSTOMER
Thanks, Kevin, for his help
1/10/2024
Lawrence E. VERIFIED CUSTOMER
The technician, Mr. Fulmer, was efficient, knowledgeable and friendly. He documented the problem, noted the symptoms and clearly had the issue defined. The cost of electric diagnoses was explained with the possibility of additional costs for repair. I understood the issues very well.
I was kept informed of progress and was throughly satisfied with the process.
Mr. Fulmer is an excellent representative of McGrath Honda.
1/10/2024
Thomas T. VERIFIED CUSTOMER
Prompt, professional and excellent service!
1/10/2024
William D. VERIFIED CUSTOMER
Noah did an excellent job!
1/10/2024
Liliana P. VERIFIED CUSTOMER
Atif Syed was wonderful to work with
1/10/2024
Jose H. VERIFIED CUSTOMER
Great service, took care of my car got the work done. Very friendly customer service.will go back to get my car serviced here again, also will buy more cars here.
1/10/2024
Susan L. VERIFIED CUSTOMER
Great experience
1/10/2024
Megan M. VERIFIED CUSTOMER
Carlton is a really good dude. He is very knowledgeable and you can tell he really loves his job. It was a really great experience and my car looks awesome. Thanks Carlton! Hope to see you again this spring for some more cool add ons.
1/9/2024
Jeffrey T. VERIFIED CUSTOMER
My car is still making these sounds when backing out of my inclined driveway. I texted Noah a video again. Same sounds as I sent Joe before. Same sounds still when backing out in a flat parking lot too. Basically nothing changed or was fixed. Did the Tech even attempt backing out and turning after they fixed it? The issue never was while driving. I explained in detail multiple times the circrumstances of when the sounds happen. Now I have to take off work again and drive 20 miles to McGrath to have them look at it again??
1/9/2024
Michelle D. VERIFIED CUSTOMER
Zach is a great asset to your dealership. He’s a good listener and incredibly helpful
1/9/2024
Jenny M. VERIFIED CUSTOMER
Zach was very attentive and understood issues immediately. My vehicle was serviced quickly and thoroughly
1/9/2024
Jean L. VERIFIED CUSTOMER
Mr Syed was helpful and understanding inspite of the absurdity of my situation. I greatly appreciated that.