Zach is knowledgeable and professional. He was able to correct the information on line which will make it easier for everyone.
1/5/2024
Theresa K. VERIFIED CUSTOMER
Noah is the G.O.A.T!!! He was friendly, answered my questions, set me up in the customer lounge, and even dried off the water marks left on the vehicle after washing. He also explained the inspection report on my vehicle. He’s the best.
1/4/2024
Fausto G. VERIFIED CUSTOMER
I was very pleased with service!!! Thank you very much!!!
1/4/2024
Temitope J. VERIFIED CUSTOMER
The servicing team are fantastic. Time management is top notch. Thank you.
1/4/2024
Brad L. VERIFIED CUSTOMER
When my wife just picked up her vehicle today she said it wasn’t washed and there were orange greasy fingerprints on the inside of her door. We just bought the car on Saturday
1/4/2024
Thomas U. VERIFIED CUSTOMER
I had front damage repaired in October which was fine. I had new tires installed 2 weeks ago that was also fine. However the repair technician yesterday left me a bit unsettled. I had a hard time understanding what he was saying in his initial inspection report.
1/4/2024
Ashley D. VERIFIED CUSTOMER
Good service
1/4/2024
Sean F. VERIFIED CUSTOMER
Toby was attentive and helped to get my car quickly serviced.
1/4/2024
Arnold . VERIFIED CUSTOMER
Carlton was very informative, especially regarding info about my Hybrid Accord and info regarding my extended warranty (original warranty expires at the end of this month). He is a pleasure to work with and answered any and all questions I had. I look forward to working with him again on my future visits to McGrath Honda of St. Charles!!????????????????
1/4/2024
Steven T. VERIFIED CUSTOMER
Curtis did a great job explaining issues with car. Unfortunately and most likely will be searching for a new vehicle
1/4/2024
David . VERIFIED CUSTOMER
Kevin was very friendly and informative. He was straight to the point and helped me get in and out as quickly as possible.
1/4/2024
Shirley O. VERIFIED CUSTOMER
Always perfect service.
1/4/2024
Jessica L. VERIFIED CUSTOMER
It’s just refreshing to have a good conversation with your team at McGrath, especially with Erin. I appreciate the smoothness of the appointment too.
1/4/2024
Raul G. VERIFIED CUSTOMER
She like to talk to customer. She answers all you confirms and questions that you have about your vehicle. So she's a very knowledge.
Representative
1/4/2024
Matthew T. VERIFIED CUSTOMER
Waited over 3 hours for an oil change and a tire rotation. My appointment was at 9am, and I did not leave until after 12pm. I arrived on time for my appointment. Whats the point of having an appointment scheduled time if my car wouldn't be ready till 3 hours later?
1/4/2024
Keith . VERIFIED CUSTOMER
Carlton was extremely knowledgeable about my vehicle and helped determine what services I needed based on the mileage and wear and tear on my Honda. The service manager, CJ Nemec was also phenomenal in terms of his knowledge, customer service, and overall demeanor.
1/3/2024
Dave V. VERIFIED CUSTOMER
I really appreciated the time Kevin took with me to explain the services requested and recommended. Very informative and helpful!
1/3/2024
Ann L. VERIFIED CUSTOMER
Kevin is amazing!! I’ve always bought in my hometown before because I like the ease of local service. I was pleasantly surprised by the well run service department at McGrath. Thank you Kevin for taking care of all my needs and making me feel right at home. Worth the 1 1/2 hour drive!
1/3/2024
Vivian B. VERIFIED CUSTOMER
Noah was great Representative for me at Honda today.