Nice prompt service and attention by Erin. Thanks.
12/30/2023
Jennifer J. VERIFIED CUSTOMER
Satisfied with the outcome and really like the texting capabilities.
12/30/2023
Carol M. VERIFIED CUSTOMER
A detachable seat belt is hanging behind my rear seat and I don't know why and how to get it out of my view. I need to come in to get this corrected.
12/29/2023
Jason L. VERIFIED CUSTOMER
She did a great job. Very easy to work with
12/29/2023
Sheryl Z. VERIFIED CUSTOMER
Everyone helpful and kind. Best salesman and service department I have ever been to!
12/29/2023
Ryan J. VERIFIED CUSTOMER
Thank you
12/29/2023
Cathy O. VERIFIED CUSTOMER
I love working with Erin. She seems very knowledgeable and trustworthy. I have never felt that with another service advisor. Because of her, I will always come to Saint Charles Honda, and will consider trading in my current Honda for a new one in the near future. Love Erin.
12/29/2023
Anneliese S. VERIFIED CUSTOMER
Thank you stays friendly
12/29/2023
Barbara M. VERIFIED CUSTOMER
I was told that my vehicle would be ready in two hours (while I waited), but, it took over 3.5 hrs.
12/29/2023
Cathy M. VERIFIED CUSTOMER
Kevin was very communicative throughout the entire process and made sure all of my questions or concerns were addressed.
12/29/2023
Julie M. VERIFIED CUSTOMER
David was attentive and made sure I stayed updated with the status of my vehicle. He was kind, respectful and made sure my questions were answered.
12/29/2023
Kathleen P. VERIFIED CUSTOMER
Noah Taylor was great! This was the second time Noah was my service advisor; he was personable and professional both times. He ensured he knew exactly what my vehicle needed based on my concerns and addressed them all, including providing options when available. I will definitely be requesting Noah as my service advisor whenever my vehicle needs to be serviced.
In addition, I cannot say enough on the quality of service TJ Taylor provides to customers and to supporting the McGrath service staff. It’s refreshing to know when I bring my vehicle in, I will always receive excellent service. He is a true asset to the McGrath family.
12/29/2023
James B. VERIFIED CUSTOMER
Ok
12/29/2023
Cathleen D. VERIFIED CUSTOMER
Nice guy! Very helpful, friendly, polite. He’s a good Service Consultant. He knows his job well.
Great customer service!
12/29/2023
Saboor Z. VERIFIED CUSTOMER
Exceptional service
12/29/2023
Alvin L. VERIFIED CUSTOMER
Noah was very nice and kept me updated and made me feel like he wants the best for each customer.
12/29/2023
James K. VERIFIED CUSTOMER
I was very happy with the serve I received from Erin. She was very friendly and knowledgeable. She answered and explained any questions I had.
12/28/2023
George V. VERIFIED CUSTOMER
You boast about having free car wash. When I was there I asked if they did interior but was told exterior only. It looked like all they did was spray the CR-V with water. All the windows still and mirrors were dirty. I went to place a megnetic placard by the license plate I wiped the wet area and the rag was full of dirt. To say the least I was very disappointed.
12/28/2023
Amanda S. VERIFIED CUSTOMER
Kevin was amazing start to finished. He had so much patience and extremely helpful! Fabulous customer service should be recognized!!