I regret purchasing from your dealership. Unsure if it’s Honda or service team. But our car was certified pre owned and we have had it in multiple times and they don’t seem to be able to fix the problem. We will try Elgin McGrath and hope for better luck.
12/16/2023
Matthew G. VERIFIED CUSTOMER
Very professional from scheduling the appointment, the service department explaining the safety recall and inspection, through the pickup of the vehicle. Professional service start to finish! Thank you!
12/16/2023
Afton S. VERIFIED CUSTOMER
Informative, great customer service
12/16/2023
James L. VERIFIED CUSTOMER
Well Kevin explained that the glove box on the console was replaced however it still has the same problem. We talked about what can fix it and 2 small round felt pieces does the trick. Amazing a 30,000 car and to fix a problem the customer uses 2 small felt pads
12/15/2023
Amanda K. VERIFIED CUSTOMER
He polite and curtious
12/15/2023
Richard S. VERIFIED CUSTOMER
Service advisor Erin was fantastic. However the rest of my experience with said dealership was awful and I will never bring my vehicle back there and I regret buying it from this dealership.
12/15/2023
Suresh M. VERIFIED CUSTOMER
Carlton has done excellent job regarding my service.
12/15/2023
Jeanne L. VERIFIED CUSTOMER
Dan was great!
12/15/2023
Aaron T. VERIFIED CUSTOMER
Kevin was great. Very professional. Walked me around my car and walked me through the inspection when it was done. Made sure I was dropped off and picked up from my job.
12/15/2023
Mark B. VERIFIED CUSTOMER
Michael was great. The fact that someone looked over the car, inside and out, and video taped it, was great. I got a lot of work done while I waited.
12/15/2023
Richu R. VERIFIED CUSTOMER
Good
12/15/2023
Steven M. VERIFIED CUSTOMER
Fine service. Took longer than expected, but the service department was very busy. Finished work was very satisfactory.
12/15/2023
Sharon K. VERIFIED CUSTOMER
Kevin was very professional, easy to talk to and thorough. It was a pleasure working with him. I will recommend him to anyone who needs work done. To the mechanics, my car is like new again!! Thank you for your hard work!
12/15/2023
Marsha N. VERIFIED CUSTOMER
They did a good job and I lived the video show in the work they did.
12/15/2023
Christopher R. VERIFIED CUSTOMER
Great service thank you.
12/15/2023
Brian S. VERIFIED CUSTOMER
Everything was top notch! Julia was very professional yet very personable, which is a difficult balance to find these days!
12/15/2023
Michelle M. VERIFIED CUSTOMER
Music was WAY too loud. Hard to have conversation with advisor. (I have perfect hearing.)
12/15/2023
Lisa L. VERIFIED CUSTOMER
Bryan was friendly and professional. I appreciate his help and kindness. Thank you.
12/15/2023
Jason L. VERIFIED CUSTOMER
He was extremely informative and did a great job. Thanks Kevin!