Shop was busy but the time it took for an oil change and tire rotation was way too long. I stared at my completed vehicle for 20 minutes before I was able to pay and leave. I would have rescheduled for a better time had I known the wait was so long but I thought that's what an appointment was for. Friendly staff though and service person was obviously trying to move things along but the operational processes in place just created undue wait times. I saw 2 other customers visibly mad for waiting so long.
12/8/2023
Shrividhyaa S. VERIFIED CUSTOMER
Kevin is amazing at his job. He clearly answered all the questions I had and made sure that the car was in safe hands.
12/8/2023
Richard B. VERIFIED CUSTOMER
Erin was great!
12/8/2023
Michael K. VERIFIED CUSTOMER
Such a wonderful experience for my first time taking my car for service.
12/8/2023
Brittney Z. VERIFIED CUSTOMER
Bryan was kind, attentive and informative. I was very comfortable and pleased with the whole experience!
12/8/2023
Aurelio A. VERIFIED CUSTOMER
Great service From Kevin Tegtmeyer...
12/8/2023
Dimitar Y. VERIFIED CUSTOMER
My door was severley damaged during the repair. My car is brand new. The quality of the repair is completely unacceptable. I am very disappointed.
12/8/2023
Tom F. VERIFIED CUSTOMER
Very professional.
12/8/2023
Dhruv P. VERIFIED CUSTOMER
I have never paid more than $100-$125 max when going for oil change service when car had only 20k+ miles on it. Even my BMW I never paid this kind of disproportionately high service charge. The service guys - Brian and Avery- were going by the Honda’s system code (that’s what they said). If you have to pay way more than usual charge amount then it certainly is ridiculous. Customer should be VERY CLEARLY informed what is exactly warranted to be done and what Honda’s system recommends.
12/8/2023
Wendell C. VERIFIED CUSTOMER
Toby made sure the work was done on time so i could get back to my caregiving for my wife plus he got me a credit off of my bill/its all i could ask for
12/8/2023
Alfa Investments. VERIFIED CUSTOMER
Kevin is a great guy ????
12/8/2023
George K. VERIFIED CUSTOMER
Excellent service.
12/8/2023
David H. VERIFIED CUSTOMER
Great job ????
12/8/2023
Ann C. VERIFIED CUSTOMER
Barry did a fantastic job of listening to my problem, addressing it, and getting the issue fixed in a timely manner. He was also personable to talk with, and he put up with my slightly bossy demands. He made me feel at ease which isn’t always easy to do at a car dealership! Thanks, Barry!
12/8/2023
James L. VERIFIED CUSTOMER
Professional
12/8/2023
Mary P. VERIFIED CUSTOMER
George was friendly and professional , he took-the time to explain things.
12/8/2023
Son N. VERIFIED CUSTOMER
I’m glad to getting information for my car what’s do I need for done.and the service desk so kinder.!
12/8/2023
Kathy M. VERIFIED CUSTOMER
Joe was fabulous! He listened to my concerns, he cared about what I had to say, had great follow up and notes after, great explanation on my voicemail on what work was done. Thank you so much Joe!
12/8/2023
Abel S. VERIFIED CUSTOMER
10 stars de Best people services George tijerina
12/8/2023
Emily K. VERIFIED CUSTOMER
My favorite people at my favorite dealership! You guys are always so friendly, knowledgeable, and professional. Everyone I came in contact with today was polite and positive. Thank you for creating a wonderful experience and know you have a lifetime customer!