Service is always great and I appreciate your reps being transparent about all services and fees. It’s critical to know I can trust them when I’m making decisions.
Thanks!
7/2/2022
Kellie C. VERIFIED CUSTOMER
Case # 13116103 says it all
7/2/2022
Diane D. VERIFIED CUSTOMER
Efficient and thorough service. Thank you!
7/2/2022
Susan E. VERIFIED CUSTOMER
Everyone is so friendly, and I felt well taken care of plus every question I had was answered. Thank You so much
7/2/2022
Timur D. VERIFIED CUSTOMER
Erin was fantastic. Answered all my questions and got me on my way quickly and with a smile.
7/2/2022
Natalie J. VERIFIED CUSTOMER
I switched to this Honda becuase the last Honda of lisle did not tighten my lug nuts when they did the recommended tire rotation. 2 of my lug nuts came off while I was driving and others were very lose. I told this to the person at this honda and he assured me it wouldn’t happen there. I was just on the highway and the same noise and feeling started again. My husband had to pull over and tighten multiple lug nuts on multiple tires on the side of the highway with my whole family in the car.
I am shocked this happened again and am really not sure what is going on with honda service technicians.
7/1/2022
Andrew S. VERIFIED CUSTOMER
It took over two hours for an oil change and tire rotation.
The staff did do a good job keeping me updated
7/1/2022
Zoe S. VERIFIED CUSTOMER
She made my experience with my car an excellent experience. I couldn't have had a better expert with my service at McGrath. I would rate her 10 out of 10.
She was incredibly informative, helpful and especially friendly and supportive attitude and great costumer service. Thank you for helping Erin! You're wonderful! We will be in touch soon for more help!
7/1/2022
Ramesh M. VERIFIED CUSTOMER
Thanks
7/1/2022
Phillip S. VERIFIED CUSTOMER
The only negative aspect was having to remove the floor and seat covers and bring that trash back into the service dept. from outside to place in trash.
7/1/2022
Gaspar H. VERIFIED CUSTOMER
As soon as I arrived I was quickly attended to by Curtis Fulmer, who was very friendly, respectful, he focused on my concern despite it being a busy day, in the same way as soon as he had a diagnosis, he let me know quickly and explained my options clearly and in detail, so I I feel very satisfied with the service, they have a great team, honestly as a consumer I say "employees like that are hard to find"
7/1/2022
Khonesavanh H. VERIFIED CUSTOMER
The service went smooth and fast. Satisfied with the efficiency
7/1/2022
Ted B. VERIFIED CUSTOMER
Friendly approach, well helped and well taken care of my car.
7/1/2022
Mark B. VERIFIED CUSTOMER
Erin was great she said the car would be ready in a hour and it was great communication.
7/1/2022
Susan C. VERIFIED CUSTOMER
My service advisor was great. Nice to have the screen in the waiting room with the status of the car.
6/30/2022
Lilia R. VERIFIED CUSTOMER
Erin was great. Answered all my questions.
6/30/2022
Donna D. VERIFIED CUSTOMER
Thanks much for your great service department!!
6/30/2022
Mark S. VERIFIED CUSTOMER
Erin was awesome. Very personable, upbeat, and knowledgeable. Extremely positive experience working with her.