Kevin was awesome and helped me with all of my questions. He made the service a pleasant experience.
6/13/2022
Ginny R. VERIFIED CUSTOMER
Erin Was really great! She was thorough and efficient and I believe I was out of there in less time than she anticipated. She explained the work that needed to be done and went over everything before I left. Felt comfortable that my car was in great working order when leaving.
6/12/2022
Syeda A. VERIFIED CUSTOMER
Erin DID AMAZING. I am super satisfied with my customer service. She helped me every step of the way. She definitely deserves a raise. All of the service advisors should follow the wya she interacts with customers. 10/10.
6/12/2022
Nick W. VERIFIED CUSTOMER
Amazing service. 10/10
6/12/2022
Debra J. VERIFIED CUSTOMER
Positive attitude (early in the am), educational, went the extra mile!!!
6/10/2022
Heather G. VERIFIED CUSTOMER
Curtis was wonderful and very helpful! I hope to work with him again.
6/10/2022
Joseph S. VERIFIED CUSTOMER
Brian was most helpful, courteous and respectful. He let us know how long it would take to fix the problem and had someone give us a ride to our favorite restaurant in town so we could have breakfast. The service you provide your customers is over and above expectations.
6/10/2022
John C. VERIFIED CUSTOMER
I just wish we lived closer to your business, because if we did I would go to Kevin for all our car’s needs!
6/10/2022
Carolin K. VERIFIED CUSTOMER
I was very impressed with the professionalism and service I received today.
6/10/2022
Thanh L. VERIFIED CUSTOMER
Erin was very comminicative during the process and answered all of my questions quickly.
6/9/2022
Denise D. VERIFIED CUSTOMER
Nice kid and explained the services.
6/9/2022
Jeffrey B. VERIFIED CUSTOMER
Erin was friendly, professional and fast. Great service!
6/9/2022
Sherry P. VERIFIED CUSTOMER
Thank you for your great service!
6/9/2022
Adolfo M. VERIFIED CUSTOMER
Explained with detailed what was to be worked on vehicle
6/8/2022
Karen F. VERIFIED CUSTOMER
He listened to my concerns regarding my low pressure tire and made sure it would be corrected where I don't have to take off another day of work. He was very professional.
6/8/2022
Barrett L. VERIFIED CUSTOMER
Felt I was being sold things I didn’t need…new tires at 30k miles.
6/8/2022
Margi J. VERIFIED CUSTOMER
Thank you so much Briyan helping me lot
6/7/2022
Alyssa R. VERIFIED CUSTOMER
He was nice and courteous
6/7/2022
Rosalinda D. VERIFIED CUSTOMER
Good job!
6/6/2022
Umran S. VERIFIED CUSTOMER
I was very clear on the service I asked for my Honda Pilot and did not get it, (I asked for tire rotation, oil change and battery replacement and only got the battery and oil change and response was he did recall I said that but I staid if apology he said oh well I didn’t charge you for it anyway) and I showed the coupon that showed a discount based on how much you spent on service and the service agent kept applying the lower amount until I explained to him if I spent over $300 what my discount would be .. he kept wanting to put in $20… I had been coming to this place for service for my pilot for over 10 years … also I had my Honda battery replaced this service due to issues with the existing battery that was installed less than 3 years ago from Honda as well .. he said he could not find the records on that and If I had a receipt … this was also frustrating because it was installed and purchased from McGrath Honda in St Charles … overall this is the first time I felt that I should now find another Honda service