Jason was great on keeping me informed about the status and completion of my vehicle. Great job
2/1/2024
David F. VERIFIED CUSTOMER
Jerry was very helpful in suggesting other services that I could use.
2/1/2024
Craig H. VERIFIED CUSTOMER
Great service
2/1/2024
Bryan K. VERIFIED CUSTOMER
An overall pleasant experience
2/1/2024
Kenneth R. VERIFIED CUSTOMER
Very professional and organized. Thank you
2/1/2024
Kurt R. VERIFIED CUSTOMER
I wish that your Car wash would get the Back end of the car cleaner.
2/1/2024
Michael G. VERIFIED CUSTOMER
I really appreciate that you are listening to all my issues with the car. It's fixed always the first time. I enjoy your waiting room . There are lots of places to sit so you don't feel crowed. Jerry was fantastic with keeping me informed.
2/1/2024
Eileen W. VERIFIED CUSTOMER
Jerry is the best!
He has been my Service Consultant for 8 years.
When I bring my CRV in for service I know the car is getting just what it needs to keep it in safe and great running condition!
2/1/2024
Patricia M. VERIFIED CUSTOMER
Jaxxon was very nice and helpful!
2/1/2024
Muhammed W. VERIFIED CUSTOMER
Came in with a $44.95 oil change coupon from motorwerks Honda. Was charged $50+Tax. Spoke to someone twice about the coupon and she said McGrath Honda would honor the coupon. Asked for hood prop to be popped back in, that wasn't put back in place.
2/1/2024
George T. VERIFIED CUSTOMER
Jerry nepermann was very helpful and nice to work with.
2/1/2024
Freyja H. VERIFIED CUSTOMER
He was very friendly, helpful and nice! Give the guy a raise!
1/31/2024
Carl A. VERIFIED CUSTOMER
He covered everything.
1/31/2024
Diane B. VERIFIED CUSTOMER
very friendly and professional service
1/31/2024
Ronald D. VERIFIED CUSTOMER
Happy with the service today. Thanks
1/30/2024
Cynthia G. VERIFIED CUSTOMER
Very quick service!
1/30/2024
Arturo M. VERIFIED CUSTOMER
He far went above and beyond is appreciated
1/30/2024
Dennna C. VERIFIED CUSTOMER
I spoke with the representative on the phone to explain that I was coming in for a recall, and they scheduled me for a Sunday. I arrived, sat in the lobby and 45 minutes later they came out and said we don’t have the parts. I don’t understand why they didn’t check first so I didn’t waste my time and my gas money and anything else if you didn’t have the parts on site, very disappointing and also your communication with me has my name misspelled. You could at least get that right as “valued” customer.
1/30/2024
Gia L. VERIFIED CUSTOMER
Anthony made my experience quick and efficient. Informed me of all my options and gave me everything I needed. The best service I have gotten at a car dealership. No question that McGrath has the best service!
1/30/2024
Sharon J. VERIFIED CUSTOMER
I was charged $499 for a transmission service that Schaumburg Honda was willing
to do for $187 .
The transmission filter was not replaced as I was not charged for a transmission filter and gasket.
I was charged for 3 units of transmission fluid and drain plug washer.
It seems like you ripped me off !
I will visit your service department tomorrow.