Jerry is very personable & professional. Makes you feel that your business is important. Pleasant experience.
6/4/2022
Ray M. VERIFIED CUSTOMER
Best job ever. Very frustrating with car failing emissions 3 times. Found problem and took car back to test site and it passed. This is my forever car and I trust your service people to be honest and pleasant to work with.
6/4/2022
Barbara G. VERIFIED CUSTOMER
I will always bring my car for service where I bought it.
6/3/2022
Michael B. VERIFIED CUSTOMER
Ray's the best
6/3/2022
Glenn T. VERIFIED CUSTOMER
It went well.
6/3/2022
Mineshkumar P. VERIFIED CUSTOMER
I like service by her. I don’t have to wait so she arrange a shuttle service for drop at home and re arrange pick up shuttle for pick up my car . Your system was down so she was unable to print my multipoint Inspection report and she promised to send me a mail but still not get. Should be a she is busy to train with new client.
6/3/2022
Alma E. VERIFIED CUSTOMER
Gerardo was excellent best customer experience I ever had at Honda dealership he was super efficient and very helpful !!! He should be the employee of the month we need people who make you feel you are very welcome !!
6/3/2022
Joseph P. VERIFIED CUSTOMER
Luis was very helpful. Very polite and accommodating. He was very honest and up front about everything going on with my vehicle. I would recommend him to anyone who needs service at your shop.
6/3/2022
Jill M. VERIFIED CUSTOMER
Very efficient and friendly
6/3/2022
Miguel M. VERIFIED CUSTOMER
Im suing
6/3/2022
Joan E. VERIFIED CUSTOMER
Daniel did a great job! We appreciate what he did for us. Very satisfied customers
6/3/2022
Christina C. VERIFIED CUSTOMER
Ray was super straight forward. Which we completely respect.
He answered all of our questions and concerns in a very professional manner.
We would absolutely recommend your service department to all.
Thank you
6/3/2022
Jeanne M. VERIFIED CUSTOMER
After waiting at McGrath in St. Charles
last Monday waiting for 3 hrs to get nothing done I was so happy to meet up with Jason! Jason was excellent and got the car tune ups done yesterday. He had a guy from the Elgin McGrath store . I highly recommend Jason to anyone! Thanks so much!
6/3/2022
Kathryn Q. VERIFIED CUSTOMER
It did take longer than expected to get the loner car I was promised.
6/3/2022
Ursula R. VERIFIED CUSTOMER
Prompt, courteous service, helpful advice and no pressure.
6/3/2022
Khanh T. VERIFIED CUSTOMER
I was very satisfied with the way Austin greeted me when I got there for service..Very good service advisor will be back for service in the future..
6/3/2022
James D. VERIFIED CUSTOMER
Ray was very helpful in explaining my service needs.
I know that I must return after 500 miles.
It’s difficult to schedule the visit because I am sharing my car with my wife who is working quite often, in fact she’s working today on thanksgiving. I’ll do my best to get back to Honda to see the results of the leak tests. Thanks for your concern.
11/26/2020
Michelle S. VERIFIED CUSTOMER
Monika went out of her way to solve my CabinWatch camera problem on my new 2020 Honda Odyssey. Her devotion to solving my unexpected car repair was beyond my expectations. I did not need to have a strong discussion for her believe the issue with my car was real. She and her accompanying technician worked tirelessly for nearly 2 weeks to get my problem solved. I am so grateful for Monika and the entire Honda Service department. I made the right decision for buying a long term service contract at this location. Many many thanks, Michelle