A simple hello, or even being greeted would be appreciated.
11/4/2020
Jouhua P. VERIFIED CUSTOMER
I received my car with damage. My front driver side rim was scuffed and missing paint. Also my drivers side mirror has a chip. I am absolutely appalled to receive my car in this condition. My car has 10,000 miles on it and already has issues in the engine and to receive it with damage? Even worse of a feeling.
11/1/2020
Elena M. VERIFIED CUSTOMER
None
11/1/2020
Rebecca C. VERIFIED CUSTOMER
Great service and communication with Jason. He explained what service was going to be performed and that I needed a new air filter. He even showed it to me and not just told me that it was needed. Hope to work with Jason again.
10/31/2020
Donald D. VERIFIED CUSTOMER
Jerry was great
10/31/2020
Gladys N. VERIFIED CUSTOMER
Jason is the epic of what customer service should be. He is an asset to your company in so many ways ...perfect for his position. Wish more companies had employees like him.
10/30/2020
Judy S. VERIFIED CUSTOMER
Guillermo was excellent at explaining all the work. Thank you!!
10/30/2020
Ashley F. VERIFIED CUSTOMER
Very up front and kept it real
10/28/2020
Juan L. VERIFIED CUSTOMER
Gerardo did his thing as usual he's helped me before and his performance keeps shinning
10/27/2020
Jose B. VERIFIED CUSTOMER
Jerry Nepermann was very professional,friendly,courteous and helpful personnel I great him as an asset and excellent employee of McGrath Honda in Elgin,Illinois
10/25/2020
Rosa T. VERIFIED CUSTOMER
Polite and helpful
10/25/2020
Marcus F. VERIFIED CUSTOMER
The car is fine. But I had a cup of coffee in the cup holder that somehow got smooshed and it formed a couple holes spilling coffee all over my cup holders. Was not happy returning to my car with spilled coffee. I wouldn’t be so annoyed if someone told me or even attempted to clean it considering it happened in their care.
10/25/2020
Nestor V. VERIFIED CUSTOMER
Jerry was very polite and had treated me with lots of respect. He was nice overall and gave good attitude towards his work.
10/25/2020
Smitha T. VERIFIED CUSTOMER
Nicholas is awesome! Professional and explained everything in detail.
10/24/2020
Gustavo B. VERIFIED CUSTOMER
Would’ve been nice to be told about the issues with my car after the completion of my oil change.
10/24/2020
Lisa B. VERIFIED CUSTOMER
I am a bit disappointed that I had problems after my car was in for a recall. The repair was not done correctly and I had to go back to have that fixed. The staff was nice enough, it was just inconvenient and frustrating.
10/24/2020
Richard D. VERIFIED CUSTOMER
Jerry does a great job always.
10/24/2020
Rene B. VERIFIED CUSTOMER
Very good service. No issues. Very satisfied.
10/24/2020
Ronald B. VERIFIED CUSTOMER
Excellent attention to detail.
10/23/2020
Jeremy B. VERIFIED CUSTOMER
Scheduled appointment for oil change and tire rotation took 2 hours. My wife scheduled the appointment for 4 o’clock and didn’t leave until 6. That service should be a 30-45 minute appointment.