James was so patient and seemed to really try to figure out was wrong. He was very nice and polite. He was able to figure it out. Monika was helpful but on a
disappointing note... they never washed my car after they told me twice they would. I was looking forward to having a clean car.
9/10/2020
Shauna S. VERIFIED CUSTOMER
Gerardo was awesome. He was super friendly and informative. I could not have asked for a better experience with McGrath Honda of Elgin. Thanks!
9/10/2020
Zofia P. VERIFIED CUSTOMER
Was nice and quickly .
9/9/2020
Donna M. VERIFIED CUSTOMER
Great customer service. Very happy
9/9/2020
Ben P. VERIFIED CUSTOMER
Jason was great. Took care of me and my accord. 10/10
9/9/2020
Del L. VERIFIED CUSTOMER
Jason was excellent. He went above and beyond.
Roberto and Logan were very helpful and efficient.
9/9/2020
Nayeli P. VERIFIED CUSTOMER
Great Customer Service
9/9/2020
Ali H. VERIFIED CUSTOMER
Great job
9/9/2020
Anne C. VERIFIED CUSTOMER
Guillermo was very accommodating and knowledgeable. The whole team is wonderful.
9/8/2020
Daniel P. VERIFIED CUSTOMER
Very helpful
9/8/2020
Mark C. VERIFIED CUSTOMER
Guillermo was great, he was polite, thorough and easy going. Keep up the great work!
Mark C
9/8/2020
Omar A. VERIFIED CUSTOMER
Guillermo is always sharp and professional. I appreciate working with him.
9/8/2020
Michael A. VERIFIED CUSTOMER
Gerardo was very helpful. He provided the necessary guidance and explained what needed to be done for my vehicle.
9/8/2020
Jeffrey L. VERIFIED CUSTOMER
none
9/8/2020
Robert B. VERIFIED CUSTOMER
Service was done at the right time as promised. Thank you
9/8/2020
Brandon M. VERIFIED CUSTOMER
Ray was great and he is every time I work with him. There ended up being confusion about the status of my car and was told work was complete by another rep when it was not. I was allowed to leave premises with a car that was unsafe to drive a normal speeds yet thankfully for home safe. I need to return this week to have work completed and expect to talk to a manager about this situation.
9/8/2020
Scott J. VERIFIED CUSTOMER
Niko us a great guy and went out of his way to help me with my situation and I really felt Like he cared about he as a person and a customer. Thanks Niko he helped me out again, looked into all of my queries and gave he guys info. Must of the people there are Good but I felt just a little extra special by his determination to Make me completely satisfied. Thank you Niko or Nicho.
Scott J
9/7/2020
Jennifer C. VERIFIED CUSTOMER
Ray and Jerry are two of the best service consultants I have ever had the pleasure of working with, and will continue to service at McGrath as long as they're both there!
9/6/2020
Mark W. VERIFIED CUSTOMER
Great experience. This why I bought my car here. Would recommend to all friend's
9/6/2020
Jack A. VERIFIED CUSTOMER
Totally professional. Best I have ever been treated.