Ray was awesome took great care of me and my car I was disappointed that the car was not vacuumed and the not washed
8/23/2020
Kurt D. VERIFIED CUSTOMER
I bought my car. The next day picked up my car I half hour to an hour after I'm getting low pressure. Recalibrated just to see 3 hours later comes back on. I find a bolt. Maybe 2 weeks later. There's a bad strut. The guy told me it was going to be done on Thursday to get done until Friday. I get my car an hour later low tire pressure goes Sun. Recalibrated looking for holes in my tire. Don't say anything but you got 4 hours later it comes back on again. This morning my tire pressure is low again. Every time I come in something goes wrong. I'm starting to wonder if it's the place or I could probably look for somewhere else to go. You guys always been honest and upfront but now with everything going on I don't know what I should be thinking. It seems a lot for a brand new car seems like two tires and a strut within 3 weeks of having a car
8/22/2020
Jane B. VERIFIED CUSTOMER
I liked visiting McGrath more this time than i did last year. Everyone was friendly and easy to deal with. My CRV seems to be operating just fine since my visit. I don't drive much, but when I do, all seems well. Thank you
8/22/2020
Theodore B. VERIFIED CUSTOMER
Good job to explain the planned service
8/22/2020
Kevin S. VERIFIED CUSTOMER
Ray was excellent!
8/22/2020
Ghous S. VERIFIED CUSTOMER
Thanks. Nico was excellent in his customer service.
8/22/2020
Mary V. VERIFIED CUSTOMER
Excellent customer service
8/22/2020
Mary S. VERIFIED CUSTOMER
Thank you!
8/22/2020
Michele A. VERIFIED CUSTOMER
Ray was very professional and friendly to work with.
8/21/2020
Gabriel S. VERIFIED CUSTOMER
Nice guy answered all my questions
8/21/2020
Khurram A. VERIFIED CUSTOMER
Nico and Damien were beyond professional in taking care of my moms battery. Nico knew I wouldn't make it in time but still made sure my mom had a loaner to get to work. I came from schaumburg Honda where I was told to walk home. Thanks again!
8/20/2020
Chrystine Marie. VERIFIED CUSTOMER
Nico is awesome. He was very knowledgeable and was able to identify that the issues on my vehicle were covered by warranty. I live far but I always make the drive to McGrath for car maintenance and repairs because I like the service.
8/19/2020
Marilyn B. VERIFIED CUSTOMER
I was so pleased that they were quick to get me in and get the work done on my car.
8/19/2020
Lawrence C. VERIFIED CUSTOMER
This was the first Honda that my wife and I purchased and we are very satisfied. The customer service that I received was excellent. I purchased the vehicle from your dealership and had a great experience and now I am very impressed with your service department.
8/19/2020
Joseph C. VERIFIED CUSTOMER
Job well done
8/19/2020
Steven G. VERIFIED CUSTOMER
Actually Bryan Couture was the service coordinator. Bryan was super to work with in all aspects. None better. A+++. What a nice man!
Steve
8/19/2020
Michael S. VERIFIED CUSTOMER
Gerardo was very nice to work with.
8/19/2020
Cole S. VERIFIED CUSTOMER
First time at this location. Friendly atmosphere.
8/19/2020
Ashish P. VERIFIED CUSTOMER
I think my money was stolen from my car. A little disappointed due to this. It’s a trust issue more than anything.
I think it’s my bad I shouldn’t have kept cash when gave for servicing. Just wanted to inform you guys so that you can keep an eye on.
8/18/2020
Michelle S. VERIFIED CUSTOMER
Monika was patient and took the time to explain every thing and answer my questions. I felt safe there with her wearing a mask and with seating outside. She was kind, knowledgeable and helpful. Thank you!