Very kind and very friendly excellent service. Car drop off, loaner arrangement everything was very fast
8/18/2020
Neil K. VERIFIED CUSTOMER
Nico was awesome.
8/17/2020
Bridget M. VERIFIED CUSTOMER
My grand daughter Erin was very happy.
8/16/2020
Ronald C. VERIFIED CUSTOMER
Jerry is dedicated to giving the best service to customers. He is totally trustworthy.
8/16/2020
Thomas P. VERIFIED CUSTOMER
Nice work by Nico
Great service
8/16/2020
Frank S. VERIFIED CUSTOMER
Just something I noticed and was curious about. When I got there the guy sent my car and I think check the mileage. The next guy that got in the car and drove it somewhere put on a plastic sheet which I’m assuming is to do with Covid. So I was just curious what the point is if that’s not the first thing they should’ve done?
8/16/2020
Jaime H. VERIFIED CUSTOMER
Great Customer Service
8/15/2020
Larysa P. VERIFIED CUSTOMER
Apparently a part that was ordered for me 6 months prior (which I never received a call on) was not in stock to replace and it had to be ordered AGAIN!). This is absolutely unacceptable and I will not be returning for any service and will be taking my business to Motor Werks.
8/15/2020
Jose O. VERIFIED CUSTOMER
Very excellent service
8/15/2020
Karen K. VERIFIED CUSTOMER
everyone was very nice and patient. even while I was greaking out the guy who showed me that the button to lock the windows was pressed down, he was really accommodating. It's difficult for customers to trust when we feel vulnerable. Thank you
8/15/2020
Pat M. VERIFIED CUSTOMER
Awesome and great service
8/15/2020
Jay S. VERIFIED CUSTOMER
I enjoyed working with Jason and look forward to scheduling service with him again.
8/14/2020
Ann C. VERIFIED CUSTOMER
Gerardo was excellent. Very nice experience and plan to do all my services at McGrath.
8/14/2020
Dan B. VERIFIED CUSTOMER
Guillermo was very pleasant and did not pressure me at all for extra service. He is very good at his job.
8/14/2020
Erin L. VERIFIED CUSTOMER
Super helpful!
8/13/2020
Daren W. VERIFIED CUSTOMER
Awesome Service with No Appointment
8/13/2020
Linda L. VERIFIED CUSTOMER
Well, understandably, business could possibly be slow due to this "pandemic." And let's be honest here, who wants to be at work when you aren't busy? I dropped my car off...picked up my car when it was ready and paid. Not much information was given on the details of the vehicle inspection or what was recommended for my car. While I probably would have declined the recommended services to needing to be done anyway, a little more enthusiasm, engagement, care, thought, whatever it may be could have been displayed during my time there. Hang in there, gang. The world is a crazy place right now and people are trying to "survive" the best way that they can. Be thankful you have a job.