Monika did a great job checking me in for service.
7/29/2020
Vimal P. VERIFIED CUSTOMER
Good management and thanks for car wash
7/29/2020
Mario H. VERIFIED CUSTOMER
Jason really went above and beyond making me feel comfortable with the experience of taking in my car for an oil change. Seems like a very routine job but he made the entire experience beyond easy and very painless.
7/29/2020
Brittany B. VERIFIED CUSTOMER
Service was awesome! will continue with bring my vehicle in for service
7/29/2020
Pamela P. VERIFIED CUSTOMER
Very helpful and explained everything before they took the car.
7/28/2020
Yolanda N. VERIFIED CUSTOMER
Well Roberto didn't acknowledge my present in the parking area, he take care of another customer who just pulled in ( MAYBE HIS FRIEND) while I just stood there for about 10 minutes waiting for service.
7/26/2020
Bing E. VERIFIED CUSTOMER
Thanks for the professionalism. The family continues to be solid McGrath Honda customers.
Regards
Ted
7/26/2020
Edward B. VERIFIED CUSTOMER
Nick was attentive, friendly, and knowledgable.
7/26/2020
Chris M. VERIFIED CUSTOMER
Very quick nice guy
7/26/2020
Ron A. VERIFIED CUSTOMER
They couldn’t find a problem with the transmission lock switch. Know if it works and I can’t get it into drive I Could be stranded 500 miles away and can’t get it back to Mcgraph
7/26/2020
Lisa M. VERIFIED CUSTOMER
Jason was extremely friendly and helpful from start to finish when helping me schedule, understand, and communicating about the Bluetooth repair and wheel alignment for my car. Each member of the service team that helped me along the way was attentive, from checking in, to providing a courtesy car, and the cashier. I have always experienced high quality service from the McGrath service department In Elgin. I know my vehicle is always in good hands. Thank you!
7/26/2020
Scott N. VERIFIED CUSTOMER
Jerry was very professional and cordial.
7/26/2020
Brian C. VERIFIED CUSTOMER
Jerry was outstanding! Friendly, helpful and competent! I was very impressed!
7/26/2020
Holly H. VERIFIED CUSTOMER
Ray is da bomb! He is knowledgeable, professional & personable.
Chris Houlis helped too and provided excellent customer service by getting my car & pulling it into the service drive for me. I really appreciate Gus doing excellent work on my car. Thanks to the guys on the lube rack who identified an issue with my coolant tank. I appreciate the entire team and all of your hard work and dedication, it does show.
7/26/2020
Catherine M. VERIFIED CUSTOMER
Niko clearly explained needed maintenance and was pleasant to speak with.
7/26/2020
Mary Jo. VERIFIED CUSTOMER
Jerry provided excellent service regarding the ‘17 Pilot that was brought in for a tire rotation & oil change. Jerry also took the time to help with answering some questions we had regarding our ‘07 Pilot & what’s included in the 200,000 mile service. We appreciated the extra time he took that day - even though it was very busy.
7/25/2020
Mehreen H. VERIFIED CUSTOMER
As per advertisement the 25% discount is not given on the amount over $1000.00.
I was told it’s a clerical error and will not honor.
7/25/2020
Brenda G. VERIFIED CUSTOMER
The initial service was excellent.
Every single person was extremely attentive and polite. Even the gentlemen working directly transporting vehicles Made it a point to let me know my car is washed and will be ready. I was very impressed with the professional attitude and behavior of Roberto , Jerry. the gentleman who checked in my loaner
Vehicle . I felt like I was the most important person at the dealership.
I can’t wait to comeback. The staff moving cars and going in different directions
Were so confident, we’ll trained and worked as a team. All these males were young men and they were working the entire time. I couldn’t believe it because they were not in a corner on their cell phones . I was very impressed overall.