I was told my tire tread with a screw could not be repaired and I needed a new tire and that I needed $416 total of other services. I have a certified preowned suv with 4000 miles. I took it else where right after and they patched the tire with no issues for free. Your dealer is a scam. You will not have my business ever again and I will communicate this to everyone I know. Remove me from your database.
6/12/2020
Margaret S. VERIFIED CUSTOMER
The problem was quickly determined and Roberto thoroughly explained the problem and why it occurred. I took advantage of the loaner car while the repairs were completed. Repairs were completed within the time frame that was estimated. Very satisfied with the service provided.
6/11/2020
Hiren S. VERIFIED CUSTOMER
For past few visits it seemed like the dealership stopped caring about customers. Most people have gotten rude. In the past they didn’t want to honor the price from your own website. For this visit they literally couldn’t find my car when I can to pick it up. Like how do you not remember where you have parked a customers car. I had to wait like 20 min before they found the car. I wasn’t happy with the service I received. I will be taking my business else where from now on.
6/11/2020
Mike H. VERIFIED CUSTOMER
Jason was fine. Incorrect accessories were installed on my vehicle.
6/11/2020
Alex A. VERIFIED CUSTOMER
Roberto was very helpful, honest, and thorough. I will bring my vehicle back and ask for Roberto. Thanks again!
6/11/2020
Jamie R. VERIFIED CUSTOMER
Someone left what I assume may have been the plastic steering wheel cover in my center console cup holder. Odd that it ended up there. Besides that it was pretty great
6/10/2020
Kelly M. VERIFIED CUSTOMER
Each time i have been, i feel like you guys go above and beyond! I greatly appreciate all the work you guys do!!
6/10/2020
Nicole A. VERIFIED CUSTOMER
Ray was fine. Although did not receive a quote printout for myself. His communication was great. The post vehicle pick up for not as great. Called to clarify if my oil change was actually done because it was not reset and I was basically told that it was that they wouldn't do the maintenance and probably for got to reset it and when I said thanks for clarifying, I was hung up on.
6/10/2020
Marcia C. VERIFIED CUSTOMER
I have brought my car here many times and Ray has assisted in the past. He is always friendly, considerate and thorough.
6/8/2020
John S. VERIFIED CUSTOMER
Thank you for all your hard work and taking care of our cat
6/7/2020
Tom R. VERIFIED CUSTOMER
Excellent communication and customer service!!
6/7/2020
James P. VERIFIED CUSTOMER
The front tires were aligned, but after driving out of the dealership, I noticed that the steering wheel is not centered. I will have to bring it back on Monday. Very disappointing.
6/7/2020
Stacy A. VERIFIED CUSTOMER
Guillermo really provided great service. He made sure to explain everything very well and was respectful about the decisions we made. He made us feel confident we were getting the best service on our vehicle and went above and beyond what I expected. I would definitely come back to this dealership again just because of how well we were treated by Guillermo. Thank you!
6/7/2020
Melissa H. VERIFIED CUSTOMER
Good service and good customer service
6/7/2020
Lorena V. VERIFIED CUSTOMER
Great customer service!
6/7/2020
Aysha M. VERIFIED CUSTOMER
Excellent customer service. I had to wait 20 minutes after my appointment but Nicholas was very nice and helpful and the service was quick.
6/7/2020
David J. VERIFIED CUSTOMER
Roberto was very helpful and saved me 20 percent. Which was easily $200.
6/5/2020
James P. VERIFIED CUSTOMER
Jason provided excellent customer service, I couldn't have asked for a better service advisor.
6/5/2020
Matthew B. VERIFIED CUSTOMER
Timelines and repairs were communicated clearly. Took the effort to look at the issue as it was occurring to try and narrow down the problem.