Great service. Thanks to the technician who handled everything.
5/22/2020
Christopher J. VERIFIED CUSTOMER
Everything ran smooth. Great service.
5/22/2020
Gloria D. VERIFIED CUSTOMER
Gerardo was exceptional!
5/22/2020
Jeff R. VERIFIED CUSTOMER
Great first service experience with Gerardo & Elgin Honda. Thank You!
5/22/2020
Sheana G. VERIFIED CUSTOMER
The only thing that I would have to say is I came to pick the car up after 4 so was greeted by someone so I could get my car....I had to go into the back of the car to get all my floor mats out to put them in and take out the paper and left over rags on the floor board of the drivers side. Other than that Roberto did great and kept me updated and I had no problem handing in the rental I received. The inside looks great!
5/22/2020
Mary D. VERIFIED CUSTOMER
I am very thankful that Gerardo guided me through the process of getting my service done while still sheltering in place. McGrath should know how your service of picking up and driving back vehicles takes so much stress off of clients during these difficult days. Thank you.
5/22/2020
Kathleen C. VERIFIED CUSTOMER
Yesterday I called and spoke with Gerardo. I asked if I could have my car picked up as I have severe COPD and am on oxygen. He said he needed to ask his supervisor and would call back. Never heard from him. I had to have my son leave his job to take my car in. Also when he came back we discovered one of the hubcaps was not on correctly. This was my first time using your service department and it fell short. Sorry I wish I could be more positive.
5/21/2020
Mary Ann. VERIFIED CUSTOMER
Guillermo was the best!
5/20/2020
Christopher D. VERIFIED CUSTOMER
This advisor was friendly, and I had a great experience. Thanks!
5/19/2020
Thomas W. VERIFIED CUSTOMER
Excellent service. Kept me updated on progress of car.
5/19/2020
Larry B. VERIFIED CUSTOMER
Great service. Guillermo really took care of me. He totally understands customer service. Very attentive. Knows how to engage with people. I like is style. Thank you for a great job.
5/17/2020
Chuck R. VERIFIED CUSTOMER
Jerry was excellent, everyone involved were very professional and helpful, thank you again for making a bad situation much easier
5/17/2020
Michael N. VERIFIED CUSTOMER
I was satisfied because I had a 35% off coupon. Thank you.
5/17/2020
Nicholas W. VERIFIED CUSTOMER
Very polite service tech. I would definitely come back. Thank you!
5/17/2020
Alexander M. VERIFIED CUSTOMER
You have great service but it takes too long to check out. I had only oil change done and it took almost 90 minutes. Just way too long. But good service
5/16/2020
Jack S. VERIFIED CUSTOMER
Disappointed that many employees were NOT wearing masks. Jerry (at check in) always very helpful and he was wearing a mask
5/15/2020
Sandra R. VERIFIED CUSTOMER
The staff were very helpful with my problem. They fixed the problem and sent me on my way.
5/15/2020
Donna S. VERIFIED CUSTOMER
Excellent service. My only issue is that everyone was not wearing a mask.
5/15/2020
Slawomir F. VERIFIED CUSTOMER
The price quoted was more than twice when compared to onother Honda dealer near by. The car also now has the air bag light in which it didn't when we dropped it off.
5/14/2020
Francisco O. VERIFIED CUSTOMER
Jason was very attentive and always offering different options and solutions for my problem.
It was great all the help I received from you.
Thank you!