Awesome customer oriented approach very warm and friendly welcome. I have been helped by this professional beyond my expectations.
3/15/2020
Nancy S. VERIFIED CUSTOMER
He was very personable and efficient! Does a great job!
3/15/2020
Mark K. VERIFIED CUSTOMER
I was put in a rental car that was dirty. The agent said it was poop. Didn’t bother to run it thru the car wash just handed me the keys. I ran it thru the car wash because it was nasty. Also the was someone else personal info left in the car. The last person’s contact. All his info was there. The is a violation of this person’s privacy. The car was not cleaned inside or out. Staff should be retrained on proper procedures. I gave the agent the former renter’s information explaining it was a violation of privacy and she said nothing. No apologies no thank you for bringing it to my attention or we will do better next time. None of that. Very disappointed with the rental car experience
3/15/2020
Eduardo V. VERIFIED CUSTOMER
Getting a lot better.
3/15/2020
Frank T. VERIFIED CUSTOMER
very good explanation for everythings and friendly
3/15/2020
Chirag T. VERIFIED CUSTOMER
Very friendly and he helped me save money on my service by applying a coupon McGrath was running without me asking him.
3/15/2020
James P. VERIFIED CUSTOMER
It would have been nice if you comped me a battery for my keyless remotr like that dealer in Ft. Collins CO did.
3/14/2020
Erin L. VERIFIED CUSTOMER
Jerry was very friendly and helpful.
3/14/2020
Joyce D. VERIFIED CUSTOMER
I was very impressed with Eric Marcum. He went through all the information we needed. Very personable. Enjoyed talking with him. He is an asset to your company.
3/14/2020
Donnell B. VERIFIED CUSTOMER
Service was very professional.
3/14/2020
Steven C. VERIFIED CUSTOMER
Roberto did a great job. Very friendly
3/14/2020
Sujitkumar Rohit. VERIFIED CUSTOMER
Ray is excellent in service
3/13/2020
Angela G. VERIFIED CUSTOMER
My car looked like someone ransacked the glovebox... my stuff was all over the floor!! The car wash at McGrath Honda is the lowest quality I've ever seen.
3/13/2020
April D. VERIFIED CUSTOMER
I have always been treated very well by everyone I’ve
dealt with at McGrath!! Very pleasant visit with the
service manager! I apologize I can’t remember her name
Might have been Laura! Both she and Gerardo were awesome!
3/13/2020
Hiroko N. VERIFIED CUSTOMER
Excellent service
3/13/2020
Pamela C. VERIFIED CUSTOMER
I waited 1 1/2 hours to get a flat tire fixed. Had an appointment, it wasn’t like I popped in and they tried to squeeze me in. Work done was great.
3/12/2020
Colleen R. VERIFIED CUSTOMER
Great service. Jason was a pleasure to work with.
3/12/2020
Pamela G. VERIFIED CUSTOMER
I don’t recall Selma Lerma. I had a wonderful experience over the last two days. I let my service writer, Jerry Nepperman know that the loaner car had a lot of trash in the car.
3/12/2020
Holly H. VERIFIED CUSTOMER
Ray is awesome, friendly and laid back. He is smiling and welcoming.
3/12/2020
Jason D. VERIFIED CUSTOMER
Everything complex and explained professionally. Best service experience ever!