Bryan was very personable and took time to answer all my questions. He added value to the transaction and supported in my mind the higher cost at McGrath. THanks for all your help!
2/21/2020
Jerry M. VERIFIED CUSTOMER
Bryan C is the best.
The service was fast and efficient.
2/21/2020
Brit G. VERIFIED CUSTOMER
Excellent care and concern provided. I was blown away by the extra effort to care for me with a loaner car and how detailed he was going over the results of the inspection. I would come back again and recommend McGrath to others.
2/20/2020
Betsy O. VERIFIED CUSTOMER
Martin was great. I encountered an issue that Kelly addressed promptly and professionally.
2/20/2020
Melissa H. VERIFIED CUSTOMER
Quickest oil change I’ve gotten within 1 hour.
2/20/2020
Kenneth H. VERIFIED CUSTOMER
My car was trashed
2/20/2020
Matthew K. VERIFIED CUSTOMER
Awesome service
2/19/2020
William R. VERIFIED CUSTOMER
Excellent service.
2/19/2020
Cynthia C. VERIFIED CUSTOMER
Martin was very attentive, and respectful I truly only feel comfortable going with him
2/19/2020
Elizabeth C. VERIFIED CUSTOMER
Gerardo was attentive. McGrath was not able to diagnose the problem with the check engine light, and our problem with the car will continue. I had told the service department that the problem with the check engine light happened after exiting the interstate, The techs did not try to recreate the issue until I spoke to them on the phone saying they should try to recreate the problem. Finally, the service department told me to bring the car in right away if the check engine light comes on... the problem is that this would be very inconvenient as I live 60 miles away and a full time job.
2/19/2020
Fred S. VERIFIED CUSTOMER
Took longer than I thought but all worked out.
2/19/2020
Karen L. VERIFIED CUSTOMER
Bryan was very polite and kept me informed
2/19/2020
Denise A. VERIFIED CUSTOMER
Eric was great but it was unfortunate that it took one week for the part needed to arrive.
2/19/2020
Jessica C. VERIFIED CUSTOMER
Gerardo was able to address and take care of my questions regarding my car after an error in communication with a different service advisor. Every time Gerardo has been my service advisor he is very detailed and informative and communicates information clearly and timely. Jason G. In service was also able to answer my questions when I returned to pick up my car since Gerardo was not working today. Jason also was very through and helpful as well.
2/19/2020
Scott A. VERIFIED CUSTOMER
Ray Pena, as always is a pleasure to deal with and answered all of my questions on my new Accord. This is my 3rd Honda purchased, and 5th Honda serviced with the McGraths and they've always done an amazing job taking care of me.
2/19/2020
Robert T. VERIFIED CUSTOMER
Ray is a great rep for you guys. He's attentive, knowledgeable and cares about the customer
2/18/2020
Shierly M. VERIFIED CUSTOMER
Bryan is very professional and easy to talk to. I did appreciate him calling me for updates and telling me that somebody will take over while he was off
2/18/2020
Rosa C. VERIFIED CUSTOMER
The attentiveness and respect he displayed while attending me. Bryan was cordial and friendly.
2/18/2020
Luis V. VERIFIED CUSTOMER
In general everything was well
I just thought that the alignment was included in the extended warranty I bought for my Honda 2019 , I do have a warranty for 6 years
Thanks