Jerry was great, service was quick and efficient. Thanks again!!
6/21/2018
Marla S. VERIFIED CUSTOMER
Overall bad service, you are not willing to solve customer problems
6/21/2018
Joyce Y. VERIFIED CUSTOMER
Chris was very cheerful when greeting me. I asked him an totally unrelated question and he pleasantly recommended some body shop information
6/21/2018
Vicente A. VERIFIED CUSTOMER
Na
6/20/2018
Edgardo A. VERIFIED CUSTOMER
Everything was smooth and very organized
6/20/2018
Phetsamay S. VERIFIED CUSTOMER
Ray Pena.. he is such an excellent customer service and he is very present to his customer ????????we did appreciate him. Thanks Ray
6/20/2018
Yamini S. VERIFIED CUSTOMER
Always appreciate a warm welcome and personalized service from Ray. He is a star to the association.
6/20/2018
Denise D. VERIFIED CUSTOMER
Thank you for the very friendly and helpful service!
6/20/2018
Raymond R. VERIFIED CUSTOMER
Fast & complete service to my needs
6/20/2018
Paul S. VERIFIED CUSTOMER
No response after texting for status updates. No return call(s) after leaving voicemail(s). Upon arriving to pick up vehicle was told that they were not able to locate key and that a new one was going to be cut and that I'd have to come back to reprogram 2nd key at home. Then all of a sudden tech was located and key was found. Not given radio code until asking before leaving. Not given receipt for repair until I asked for one. Have not received any follow-up regarding option to have front struts replaced. Disappointed that Service department appears to be so disorganized.
6/20/2018
Teresa J. VERIFIED CUSTOMER
I appreciate Chris’ attentiveness and making sure that I only received the service I needed. I feel I can trust his opinion.
6/20/2018
Kenneth S. VERIFIED CUSTOMER
Ray Pena is a good service advisor. He explains in detail the service report on the car.
6/19/2018
Mary C. VERIFIED CUSTOMER
One comment on your form. It is difficult to see the white checkmark on the color yellow. I almost missed it.
6/19/2018
Susan V. VERIFIED CUSTOMER
Great customer service!
6/19/2018
Jimmy S. VERIFIED CUSTOMER
Well Done Chris! Professional and attentive! Clarified what needed to be done and was honest without being pushy. This is why I travel a half an hour to service my CRV at McGrath!
6/18/2018
Kenneth H. VERIFIED CUSTOMER
Fast service. There were several items on list of recommended remedial tasks coming out of multi-point inspection, but the McGrath service rep was transparent and relaxed when discussing options.
6/17/2018
Gorgonia B. VERIFIED CUSTOMER
I am satisfied with the service that was done in my CRV. Chris Houlis did an excellent job discussing the problem with my car in a professional and friendly manner. Hopefully the issues is resolved completely and I hope I will not have problem for a while. Thank you from your loyal customer. GONIE GONZALES BELLO...
6/17/2018
Carolina D. VERIFIED CUSTOMER
Jerry was very helpful and friendly explaining everything that was going to get done. Thank you very much.
6/16/2018
Sam J. VERIFIED CUSTOMER
The dash bird light is up even before I reach home after spending $745 dollars for just $100 valve replacement
6/16/2018
Nishit S. VERIFIED CUSTOMER
I am very happy with the service, and also a very great service from Lorinzo McCoy who works at the service team.