As always service was great. I potentially would have had an expensive repair done but Chris and the tech took the time and extra step to see part was not damaged just needed cleaning. Nice to know working with honest people rather than the type to have you just get a repair done to get unnecessary money out of customers.
5/18/2018
Margaret L. VERIFIED CUSTOMER
Lorinzo went over and above my normal service expectations at McGrath Honda. He gave me red carpet service, treated me with respect (especially as a woman),and delivered as expected and early. It was a pleasure to work with Lorinzo!
5/17/2018
Ronald F. VERIFIED CUSTOMER
After two days the car was still not completed.
5/17/2018
Alberta S. VERIFIED CUSTOMER
Fast service, the loaner was great. Very happy with your service dept.
5/17/2018
Richard H. VERIFIED CUSTOMER
I don't think that McGrath Honda has the ability of fixing a 16 year old car. I can't believe that reading the codes is that much of a problem.I came in for aoil change and to fix the SRS light and was told that very expensive parts were needed. When I left the dealership the SRS light was still on and then went off after a few miles! However, the check engine light was still on altho the car ran fine and was told that O2 sensors would have to be replaced at a very expensive price which was more than the car was worth! Is the O2 sensors made of gold?I've bought three cars from McGrath and I believe you could do better.
5/17/2018
Malea N. VERIFIED CUSTOMER
Don is the best ????????????????
5/17/2018
Michael S. VERIFIED CUSTOMER
Always a pleasure to deal with Lorinzo.
5/17/2018
Jerome T. VERIFIED CUSTOMER
Chris was a great person to work with...I also like Jerry as my main person for help. Chris was an excellent back up to Jerry...both of those people are the bestest you have for your customer's...
5/17/2018
Eric B. VERIFIED CUSTOMER
Jerry is awesome, he is sincere and trustworthy. I hope that others in the service department and dealership are watching Jerry, he alone is the reason I keep coming back.
5/17/2018
Arron S. VERIFIED CUSTOMER
My service rep was perfect. I was amazed that at a car dealership the porters were unable to drive a stick shiff car. I was told 2 porters were unable to move it so my service rep helped out.
5/16/2018
Daniel S. VERIFIED CUSTOMER
Chris was great. I didn't wait long to drop off my car. I was taken care of promptly. I picked up my courtesy car with no problem. Work was completed in 1 day and for a bit under the estimate price . Thank you Chris and Honda.
5/16/2018
Susan H. VERIFIED CUSTOMER
Great service guy, Jerry. Always personable,
helpful and knows what he is doing and how
to make the service appointment go smooth.
5/16/2018
Robert K. VERIFIED CUSTOMER
Excellent
5/16/2018
Denise K. VERIFIED CUSTOMER
Jerry has frequently been my service consultant and has done a great job keeping informed about what’s going on with my vehicle
5/16/2018
Daisy S. VERIFIED CUSTOMER
He was great!!!!
5/15/2018
Robert R. VERIFIED CUSTOMER
Jerry was great. Will probably ask for him again when I need service
5/15/2018
Jennifer H. VERIFIED CUSTOMER
Great service as always!
5/15/2018
Cinthia F. VERIFIED CUSTOMER
Donald was very nice young man ,
5/15/2018
Moira S. VERIFIED CUSTOMER
Honda = excellence in customer service and Jerry and your whole team did not disappoint from start to finish. And I enjoyed taking the new model CRV for a spin as my loaner. You are the best!
5/14/2018
Richard B. VERIFIED CUSTOMER
jackson was a very knowledgeable and nice guy every thing went smooth