My wife came in between picking up two of our three children from school when she went out to get the car. None of the car seats were latched into the car, in fact the car seats weren’t even in the seats I understand perhaps for safety you can’t hook them back up but they should at least told us. Also she was told 45 minutes and it was double that amount of time. We u derstand things happen but I wanted to give honest feedback
Thanks for listening
5/1/2018
Marvin B. VERIFIED CUSTOMER
The service was excellent, however the phone calls before the appointment to try and get me to sell my car and buy a new one don’t like. And if any thing that will keep me from buying again at Mcgrath will be that !
5/1/2018
Stephen D. VERIFIED CUSTOMER
I had one issue with my car (a battery that needed to be replaced), and I was able to bring it in at 5:00 and have it back within an hour and a half.
5/1/2018
John L. VERIFIED CUSTOMER
Jerry was great. Wonderful experience!!
4/29/2018
Anirban D. VERIFIED CUSTOMER
Good job
4/29/2018
Nicholas S. VERIFIED CUSTOMER
Great service fantastic staff
4/29/2018
Joel R. VERIFIED CUSTOMER
Lorenzo was very helpful and thorough.
4/29/2018
James P. VERIFIED CUSTOMER
I have interacted with Jerry on several occasions when I have brought my car in for service. He has always been courteous and helpful when responding to my service needs. Asking kindly about additional service as he looks at the time and mileage on the car. He suggests, but he allows me to decide what I want done to my car. Great Service Writer!
4/28/2018
Susan A. VERIFIED CUSTOMER
Jerry greeted me as soon as I pulled into the service bay. He was polite and helpful.
4/28/2018
Lauren M. VERIFIED CUSTOMER
David was extremely helpful! I had a great experience.
4/28/2018
Scott B. VERIFIED CUSTOMER
The oil change and tire rotation took less time than anticipated, awesome job!
4/28/2018
Jennifer M. VERIFIED CUSTOMER
Great customer service. Informative & quick. I was presented with all options. It’s always a smooth process.
4/27/2018
Edward M. VERIFIED CUSTOMER
Excellent service!
4/27/2018
Abut Z. VERIFIED CUSTOMER
$127 for oil change tire rotation and cabin filter change seems to be high.I
Will use another dealership for future services of my 2012 Honda Pilot and 2015 Honda Accord
4/27/2018
Fred S. VERIFIED CUSTOMER
Great people give great service.
4/27/2018
Heather S. VERIFIED CUSTOMER
HE was great!
4/26/2018
Richard S. VERIFIED CUSTOMER
Very helpful
4/26/2018
Clifford W. VERIFIED CUSTOMER
Mr McCoy was exceptional!
4/26/2018
Ramon A. VERIFIED CUSTOMER
Easy process, nice waiting area inside the dealership. Overall great experience