The wait was a bit longer than we expected but welcomed the service
12/6/2023
Yahaira V. VERIFIED CUSTOMER
Na
12/6/2023
Danielle/Julie P. VERIFIED CUSTOMER
????????
12/6/2023
Bradley B. VERIFIED CUSTOMER
Been working with Luis for a couple years. He’s the best!!
12/6/2023
Barbara T. VERIFIED CUSTOMER
Bryan was very helpful, asked if I would like an inspection. I did,told me the results. I had a issues with my hood latch, that I previously asked if they could look at. He had the tech check it out and made an adjustment.
12/6/2023
Ramona S. VERIFIED CUSTOMER
Jonathan was wonderful and he made sure my car was ready well before the possible 2 hour wait. I’m thankful for the courteous manner in which I was treated. Excellent service!
12/5/2023
Suzzane B. VERIFIED CUSTOMER
Good service and treated very well.
12/5/2023
Fidel D. VERIFIED CUSTOMER
Good service and fast.
12/5/2023
Keval P. VERIFIED CUSTOMER
Overall the service Luis provided was good. I was not satisfied with the explanation I received for the battery issue. The battery initially tested as passing and I was told everything was complete. Then I received a call that the van had to be jumped because the battery was drained. I asked if there was any potential cause due to the tests and software update that was performed. I was told that was not possible and it was suggested the battery needs to be replaced. It was just very surprising to me especially when the van started fine in the morning and testing passed. Then all of sudden the battery was drained. I was okay changing battery if it was truly necessary but I don’t feel enough was done to troubleshoot the issue especially when this occurred after the van was dropped off.
12/5/2023
Melissa L. VERIFIED CUSTOMER
Very easy to work with. Super friendly and very honest from start to finish. Highly recommend him!
12/5/2023
Rene C. VERIFIED CUSTOMER
Anthony was a great employee he treated my car respect answer all the questions I had kept me informed Anthony is a great asset to McGrath Honda
12/5/2023
Patrick U. VERIFIED CUSTOMER
Thank you John for taking care of me. Please give this man a raise & 5-Stars
12/5/2023
Mary M. VERIFIED CUSTOMER
The car is fine but whoever detailed my car prior to pickup, discarded the window sticker which was the only list of the safety features in my car. I needed the list for my insurance. No one ever went over the safety features that were on the car.
12/5/2023
Edilberto J. VERIFIED CUSTOMER
Jerry is great. I have smooth visit and car service at Honda McGrath.
12/4/2023
Ronald L. VERIFIED CUSTOMER
Excellent service
12/4/2023
Kenneth S. VERIFIED CUSTOMER
Jonathan Losch was great.
I had my oil changed and a recall.
The only thing I wasn't happy about is my oil change still says 70% on the dashboard and I have no sticker in my window for my next oil change would be due.
12/4/2023
Jeff P. VERIFIED CUSTOMER
Gayle was phenomenal! Super friendly, informative and the service was quick.
12/4/2023
Corissa S. VERIFIED CUSTOMER
John, along with any other service member I have dealt with have been very professional and polite. That being said, I did have a not great experience with the service manager a while back after having questions regarding work done on my car and a puncture hole in my arm rest that was not present when i brought the car in. Due to that experience I have chosen to take my car elsewhere for its regular maintenance and repair. Please note that all other team members that I have worked with and talked to have been great.