Kept me informed every step of the way and answered all my questions.Just a nice guy
11/30/2023
Martha B. VERIFIED CUSTOMER
Jerry was very nice and seemed happy to help.
11/30/2023
Pamela H. VERIFIED CUSTOMER
Great customer service!
11/29/2023
Karen M. VERIFIED CUSTOMER
Already received the appraisal. Thanks
11/29/2023
Gregory D. VERIFIED CUSTOMER
Bryan and Trinity did a great job yesterday. Everything went very smoothly from the drop off of my car to the pick up and drop off of the loaner car to the pick up of my vehicle. And it was done prior to the expected pick up time. Thank you!
11/29/2023
Teresa E. VERIFIED CUSTOMER
I was disappointed at first with scheduling. I was very upfront about the need of a loaner vehicle that would hold three car seats and that was not anywhere in the notes for my appt when I arrived.
Once I connected with Bryan, everything went well. He was very caring, addressed my needs quickly and I feel like he took care of me. He definitely turned around a potentially negative situation.
11/29/2023
Ismael V. VERIFIED CUSTOMER
Great service
11/29/2023
Jane C. VERIFIED CUSTOMER
Jerry was wonderful! Professional and attentive!
11/29/2023
Anthony M. VERIFIED CUSTOMER
Martin was great! I appreciate his honesty. I plan to always work with him!
11/29/2023
Robert C. VERIFIED CUSTOMER
Very good service from IB
11/29/2023
Rufina L. VERIFIED CUSTOMER
Bryan was very professional n ur place we’ll maintain. The service was greatly appreciated.
11/29/2023
Bret D. VERIFIED CUSTOMER
Waited 30 minutes after my appointment to be greeted/ acknowledged while cars that arrived after me were greeted and taken care of.
11/29/2023
Richard F. VERIFIED CUSTOMER
All okay
11/29/2023
Annette T. VERIFIED CUSTOMER
Excellent customer service provided by Jerry. Thank you!!
11/28/2023
Joan E. VERIFIED CUSTOMER
Jason did a great job. We were a “walk-in” and he was able to get our car checked and repaired and within 2 hrs. He kept us updated and he was very kind.
11/28/2023
Pardeep S. VERIFIED CUSTOMER
Bryan was excellent
11/28/2023
Susanne W. VERIFIED CUSTOMER
Wonderful service was given by Luis explaining all care for my car.
11/28/2023
Sandra W. VERIFIED CUSTOMER
You are fortunate to have such a fantastic employee. Jerry is terrific!
Sandy Werner