Luis was very responsive to my questions and called with updates. Very happy with him and would request him as my service advisor next time we require service.
9/22/2023
Luis F. VERIFIED CUSTOMER
Great job listens to the customers needs and does not over sell just recommends..Keep up the great job...
9/22/2023
Lizzbet G. VERIFIED CUSTOMER
Very good
9/22/2023
James S. VERIFIED CUSTOMER
Great job! Keep up the good work!
9/22/2023
Jennyfer E. VERIFIED CUSTOMER
The car dashboard was dusty unclean. Manager Adam from Sales was notified.
9/22/2023
Nedim M. VERIFIED CUSTOMER
Luis is always helpful and understanding. I appreciate working with him.
9/21/2023
Stacey O. VERIFIED CUSTOMER
Awesome service!
9/21/2023
Edmund M. VERIFIED CUSTOMER
Thanks very much for the services and good job ????
9/21/2023
Kathleen S. VERIFIED CUSTOMER
Jerry was so polite and informative. Very nice guy! Will ask for him in the future.
9/21/2023
Pasqua D. VERIFIED CUSTOMER
Really impressed with the service and the great attention to my needs. Thank you Johnathan.
Best Regards.
Tina
9/21/2023
Rebecca K. VERIFIED CUSTOMER
My windshield is broken and I’m waiting on a manager to return my call
9/21/2023
Aisha K. VERIFIED CUSTOMER
I always work with Jason and in my opinion he’s the most helpful polite and friendly rep they have. Unfortunately he was out of office yesterday and I was given the feeling by other rep as if I didn’t know what I was talking about and I was wrong And my problem still exists though the rep said there was no problem at all.
9/20/2023
Dana K. VERIFIED CUSTOMER
Jerry is friendly and knowledgeable. I appreciate him.
9/20/2023
Rocky Y. VERIFIED CUSTOMER
So far so good
9/20/2023
Gina M. VERIFIED CUSTOMER
I brought my car in to be serviced on Friday 9/1. When I called to make to the appointment I stated I needed by car by Tuesday, 9/5, and I was told that was realistic. Brought my car on Friday and was told there was not enough time to diagnose the problem (I was told it could take up to 3 days however, the paperwork states diagnostics will take 24 hours) and service the car. I was told I could come in that week Thursday, 9/7, and use a loaner car while my car was being looked at. I never received confirmation of this appointment and never brought my car in. On Saturday 9/2 I received a text that said my car was being worked on and I would be told when it was ready to come home. 9/19 I received a text that my car was ready. I am not sure how this business is operating but it is ridiculous. It is unfortunate because the location is extremely convenient for me but I do not trust this location to service my car anymore.
9/20/2023
Rita B. VERIFIED CUSTOMER
Excellent service.
9/20/2023
E Robert. VERIFIED CUSTOMER
Ibraheem too great pains to explain clearly and in great detail what I needed and what was going on.
9/20/2023
Jecolah B. VERIFIED CUSTOMER
Jason was thorough and attentive with helping me get the appointment and loaner I needed to take care of the recall. He is friendly and genuine, too.
9/20/2023
Paul S. VERIFIED CUSTOMER
Luis kept me informed on the status of the back ordered part. Once it finally arrived, he scheduled me very quickly. I will recommend McGrath and Luis to anyone looking to have their Honda serviced.