Jason was pleasant, respectful and addressed every service need that I had. Thank you, Jason
9/19/2023
Karl S. VERIFIED CUSTOMER
Jonathan was very accommodating and kept me informed while I waited for my car. He is a great guy to deal with.
Will be making an appointment soon for a recall issue and for getting my cruise control checked out.
9/19/2023
Angela A. VERIFIED CUSTOMER
Our service consultant Austin was great at letting me know that we had two missing two front wheel lug nuts. I have submitted a comment in your Contact Us portion of your web site. Please see the comment section. Austin was very good. Thank you.
9/19/2023
Jessica L. VERIFIED CUSTOMER
It was a pleasure to work with him. He was really nice and kind.
9/19/2023
Mitchell P. VERIFIED CUSTOMER
Good service
9/18/2023
James M. VERIFIED CUSTOMER
Jerry was GREAT!! I was not very happy with service the previous time as there was a misunderstanding & was nervous about bringing a new repair of a different Honda we own. (Our CRV, 1 of our four Hondas) Jerry made me feel very comfortable & kept me informed the entire time. I hope you keep Jerry around a long time!!
9/18/2023
Karen H. VERIFIED CUSTOMER
Although he is young, he was knowledgeable , has good people skills, took his time to go over what the car needed, took time to discuss the tires on the car, took care of getting me a ride home, kept in touch with me over the two days to let me know the status of my vehicle, and answered questions I had to my satisfaction. Kudos to Anthony! Karen H
9/18/2023
Kelli B. VERIFIED CUSTOMER
John was excellent in communicating my cars status and making sure I was in the loop with repairs.
9/17/2023
Abayomi A. VERIFIED CUSTOMER
Luis varela was professional in working out how my car got fix. Thanks
9/17/2023
Traci V. VERIFIED CUSTOMER
My service team was amazing. Kept me informed on my vehicle. The service personnel I interacted with was so nice and polite. Keep up the great customer service.
Traci
9/17/2023
Robert H. VERIFIED CUSTOMER
Continue to be disappointed with the service department. Have no idea what’s happened in the last year, but we’ve had two bad experiences. The latest has me questioning the ethics and reliability of McGrath dealers. Very disappointed as we’ve been very loyal customers since the dealership on Randall Road opened. We’ve had all of our service work done here. We have 3 Hondas, and I’m looking potentially at the 2024 CRV….just don’t know if McGrath is the right place to go any longer…probably would not recommend to anyone either.
9/17/2023
Rudy J. VERIFIED CUSTOMER
Make an appointment but had a different time with my request to have the car checked for any codes that may have been recorded.
9/17/2023
Steven D. VERIFIED CUSTOMER
Jason went above and beyond for me with my Explorer issues and he treated me very well.
9/17/2023
Robin B. VERIFIED CUSTOMER
5 STAR
Luis was amazing to work with.
Fast, friendly, and efficient.
Follows up keeps you informed on timelines.
We appreciate him and McGrath service.
Thanks
9/16/2023
Ricardo Z. VERIFIED CUSTOMER
Very good
9/16/2023
Alexander M. VERIFIED CUSTOMER
Great customer service ????
9/16/2023
Elizabeth D. VERIFIED CUSTOMER
Luis was so helpful and really tried to help with keeping the costs for repairs low. He communicated with me through every step of the process and was great to work with!
9/16/2023
Naresh D. VERIFIED CUSTOMER
Excellent job
9/16/2023
Maria D. VERIFIED CUSTOMER
The staff at honda are very nice and friendly I am very satisfied thank you