It was a pleasure working with Jeff today. He was able to quickly answer my questions that I had about the service that was performed.
8/15/2023
Paul Michael. VERIFIED CUSTOMER
Monika is outstanding at active listening. Each visit she guides me through the care and maintenance of my Honda vehicle. With Monika and McGrath Honda (Elgin), the service, passing of knowledge, and considerations of budgets, are evident for the care McGrath Honda has for their customers. With Monika’s knowledge and commitment to provide McGrath Customer Service she is iconic. Her pride is to ensure her customers are safe having the Honda driving experience ready for the miles ahead. What a forward approach to help me prevent a new car payment by keeping me on an on-time maintenance plan!?! Thank you McGrath Honda. Your Service Tech? SUPERSTAR
8/15/2023
Christi H. VERIFIED CUSTOMER
Luis always does a fantastic job.
8/14/2023
Karen L. VERIFIED CUSTOMER
He explained everything thoroughly and actually showed me what the issue was
8/14/2023
Michael S. VERIFIED CUSTOMER
Monika was Mia-informed and did not attend to me except via phone.
Jason took personal care of me and was extremely helpful
8/14/2023
Jason P. VERIFIED CUSTOMER
We were satisfied with the service provided.
8/14/2023
Sandra S. VERIFIED CUSTOMER
Good service
8/14/2023
Annie M. VERIFIED CUSTOMER
Very knowledgeable with his job. Explain things in a way I’ll understand . Good customer service
8/14/2023
Peter S. VERIFIED CUSTOMER
Jeffrey was very patient, and accommodated my requests for some more detailed information because I was rushed the day I brought my car in. He made my day. Thank you.
8/14/2023
Leroy M. VERIFIED CUSTOMER
We had our Pilot serviced under recall and the dashboard has a different display and we have lost our lane assist feature. Something was done improperly and we have to come back on 08/23/23 to see how this can be corrected.
8/13/2023
Paul M. VERIFIED CUSTOMER
Martin took my call, advised me as to how to handle the problem. When I arrived at the dealership , Martin oversaw the repair and I was on my way home in under two hours.
8/13/2023
James G. VERIFIED CUSTOMER
Very happy, will be back in the future.
8/12/2023
Marcelina K. VERIFIED CUSTOMER
Monika was wonderful! I was in a very stressful state due to issues with my car but she was very knowledgeable, kind, and helpful. She helped resolve my issues in an efficient and time effective manner!
8/11/2023
Evelyn F. VERIFIED CUSTOMER
Martin was great!
8/11/2023
Marlene A. VERIFIED CUSTOMER
Luis provided above and beyond customer service.
8/11/2023
Sandy D. VERIFIED CUSTOMER
All the staff that helped me were very knowledgeable and friendly.
8/11/2023
Erik I. VERIFIED CUSTOMER
JERRY Neperman is very friendly and very thorough. He is a huge credit to MCGRATH Honda. A job well done
8/10/2023
Stephan P. VERIFIED CUSTOMER
Luis was detailed, gave options and suggestions, and a friendly guy.
8/10/2023
Philip K. VERIFIED CUSTOMER
I am tired of the constant up selling, and I have oil stains on my garage floor, because they didn’t clean up after the oil change. And it took 2.5 hours for a simple oil change, with an appointment