90 minutes for an oil change? I think they forgot about me. I'd be curious if the cameras in the garage show how long my car sat there without me being notified.
2/13/2024
Glenn F. VERIFIED CUSTOMER
Very professional in outstanding job in a reasonable amount of time! Thank you for everything
2/13/2024
Shawn G. VERIFIED CUSTOMER
Much better than bob rohrman schaumburg
2/12/2024
Noe R. VERIFIED CUSTOMER
I appreciate the thorough service.
2/12/2024
Trevor C. VERIFIED CUSTOMER
Jason does a great job! Excellent customer service. Communicates well, is personable, educates the consumer well! Highly recommend!
2/11/2024
Therese W. VERIFIED CUSTOMER
Great efficient service!
2/11/2024
Sharon S. VERIFIED CUSTOMER
I was very impressed with Bryan and his detailed explanations of my needs ,of service and support's…
With great gratitude,
Sharon S
2/11/2024
Gene H. VERIFIED CUSTOMER
Jason was courteous, straight forward with information and kept us informed.
2/11/2024
Richard M. VERIFIED CUSTOMER
Jerry is very attentive and professional. He’s my go-to guy for service
2/11/2024
James H. VERIFIED CUSTOMER
Wife was quoted one price over the phone when she made the appointment for the next day oil change. When I brought the Ridgeline in less than 24 hours later the price was $30 more. I was told that was an old promo but it would be covered at the quoted price. That’s just wrong any way you spin it. Did you know Motor Werks will even come and pickup the truck, service it and then return it for $79.99 even at my Elgin address? I don’t think I can trust McGrath after this experience. Thanks.
2/10/2024
Vernether L. VERIFIED CUSTOMER
Took to long and the cost for a simple oil change was obscenely expensive. Going forward, I will have maintenance issues needed for my car done at a facility in Crystal Lake that is more respectful of my time and money
I am really disappointed with my experience at your dealership
2/10/2024
Isabella S. VERIFIED CUSTOMER
I don’t remember her name but the service manager (maybe patty?) was incredible!
2/10/2024
Rory C. VERIFIED CUSTOMER
Jason just like the rest of your team is awesome! I bought both of our vehicles from Elgin location and have nowhere else for service or anything! Customers since 2018
2/10/2024
Diana R. VERIFIED CUSTOMER
Job well done, thank you
2/10/2024
Thomas S. VERIFIED CUSTOMER
Everyone was professional and very friendly.
2/10/2024
Riley G. VERIFIED CUSTOMER
Will do - thank you.
2/10/2024
Shawna M. VERIFIED CUSTOMER
Jason was great
2/10/2024
Mark S. VERIFIED CUSTOMER
I was very satisfied with the team that helped me at McGrath. They were helpful and knowledgeable, courteous and look forward to continuous service from McGrath. Thank you very much Mark S
2/10/2024
Richard R. VERIFIED CUSTOMER
Louis is always a pleasure to work with!
2/10/2024
Lillian F. VERIFIED CUSTOMER
Very polite, professional explained in detail and the importance of other services needed answered all questions address. The wait time was a lot sooner than expected.The world lacks this kind of professionalism & service highly recommend Honda in Elgin