Jerry is great. He kept me up to date with my repair and was always available for questions!
7/1/2023
Victor C. VERIFIED CUSTOMER
Jerry is always very helpful
6/30/2023
Jason A. VERIFIED CUSTOMER
Fantastic work as always! Martin was very respectful and treated me like a valued customer. Honda always takes care of me which is why I keep coming back!
6/30/2023
Robert G. VERIFIED CUSTOMER
Great service thank ???? you
6/30/2023
Larry R. VERIFIED CUSTOMER
Jerry always has been and continues to go above and beyond in service and care. He genuinely cares. He is the reason why we've stayed with McGrath Elgin all these years. I will give Jerry the highest marks.
6/30/2023
Frank G. VERIFIED CUSTOMER
Dropped my car off at 7am and had a 8:30am appointment. I came in 4:15pm to pick up my car and it wasn't done yet. They gave me a 15% discount for the wait, but i don't get back my time. The whole point of dropping of my car was not to wait.
6/30/2023
Hermine B. VERIFIED CUSTOMER
Great service!
6/30/2023
Jay H. VERIFIED CUSTOMER
Me Sosa was the best service tec l have had at your store. In the past 5 years many of the service technicians were good but Mr Sosa was the best!
6/30/2023
Luisa L. VERIFIED CUSTOMER
Luis was very helpful and explained everything to me as well as answering my questions.
6/30/2023
Jose Pedro. VERIFIED CUSTOMER
Good service .
6/29/2023
Kendall S. VERIFIED CUSTOMER
They never called me back to come in
6/29/2023
Ben K. VERIFIED CUSTOMER
Luis was helpful and got everything done quickly so I could be in my way.
6/29/2023
Andrew L. VERIFIED CUSTOMER
Monika did a fantastic job with my visit today. Thank you again, Monika for your time.
6/29/2023
Diane R. VERIFIED CUSTOMER
Our service experience with Monika Krysinska was excellent, we will gladly give you additional feedback on a job well done.
6/29/2023
Maryann W. VERIFIED CUSTOMER
It’s always an easy-going thing to get my car and oil change and just anything every buddy that works. There is so nice all the time I appreciate that very much.
6/29/2023
Erika H. VERIFIED CUSTOMER
Excellent customer service, Luis kept me informed throughout my appt. He explained things to me in a way that I could understand. He also provided recall information and set me up with an appt to get that taken care of. Ill continue going to McGrath Honda in Elgin for my Honda Odyssey’s needs.
6/29/2023
Joell S. VERIFIED CUSTOMER
Service was great never unsatisfied!
6/29/2023
David W. VERIFIED CUSTOMER
Service on my CRV was excellent. Luis Varela, my service tech, was outstanding. He provided complete info on all the work required.
6/29/2023
April G. VERIFIED CUSTOMER
Austin is the best! Always ready with a kind word, and very thorough with information and updates for your vehicle. He deserves a 7% percent raise!