Always a pleasure to work with the service department. IB is always very efficient and gets a 10/10
2/9/2024
Maria S. VERIFIED CUSTOMER
Prompt and efficient.
2/9/2024
Venkata Murthy. VERIFIED CUSTOMER
Great customer service
2/9/2024
Edward P. VERIFIED CUSTOMER
Austin explained the various maintenance recommendations for my vehicle with no pressure at all. I left knowing exactly what was being done to my car and how much it would cost. He made sure he had all the vital information needed to contact me.
2/9/2024
Omar G. VERIFIED CUSTOMER
The service is wonderful and Martin is very professional in his work.
2/9/2024
Marsha D. VERIFIED CUSTOMER
Stay customer focused doing well Jerry is doing well.
2/9/2024
Virasat S. VERIFIED CUSTOMER
Anthony was curious and friendly service.
Vehicle service completed in timely manner
2/9/2024
John J. VERIFIED CUSTOMER
Jason Goldman was excellent and I want to say thank you for your help. I look forward to future services for my Ram 1500 to be done at the dealership. I had a great experience.
2/9/2024
John K. VERIFIED CUSTOMER
Kyle did a great job of keeping me informed about the process. Thank you!
2/9/2024
Robert M. VERIFIED CUSTOMER
Jerry was very knowledgeable and informative about the vehicle
Thank you
2/9/2024
Lizzbet G. VERIFIED CUSTOMER
Gracias buen servicio
2/9/2024
Dana D. VERIFIED CUSTOMER
I would like to thank the manager Doug for taking care of me and making sure my car was fixed properly, He fixed the mistakes that were made and was very kind and helpful through it all. To all the other employees who helped me were also very kind and helpful. Thanks again- Dana D
2/9/2024
Deborah L. VERIFIED CUSTOMER
Jerry was great to work with
Very knowledgeable, very friendly
Nice guy to work with
2/9/2024
Kathryn W. VERIFIED CUSTOMER
The staff was very friendly and efficient. I felt very comfortable and treated like a valued customer. Luis made sure all my questions were answered and that I felt taken care of. As a woman going for service, it usually feels intimidating, this was not the case. I look forward to using your services again as needed.
Thank you
2/8/2024
Ronald C. VERIFIED CUSTOMER
Jerry Nepermann has given me excellent, friendly service as a Service Advisor for the past 23 years. On my appointment yesterday, I was once again given excellent service from check-in to check-out. Jerry gave my wife and I a clear overview of the work done, including his personal test drive of our 2023 CIVIC that revealed it did not need an alignment. I have total trust in Jerry as an honest, customer-dedicated representative of Honda who reflects the high quality of Honda!
2/8/2024
Patrick W. VERIFIED CUSTOMER
Jerry is very organized and thorough. I trust his suggestions on what needs service when. I am totally confident that he is looking out for me. He is knowledgeable and I can discuss any oddball problem I’m having with him. Jerry also gets me a loaner when service time looks long; that is helpful.
2/8/2024
Tim T. VERIFIED CUSTOMER
I.B. was very pleasant to work with. Very knowledgeable and thorough and everything was completed on time.
2/8/2024
Jose S. VERIFIED CUSTOMER
Great job!
2/8/2024
Margaret Z. VERIFIED CUSTOMER
My husband was there for the flat tire repair and he said that IB was terrific. We made it to Plainfield by 11, late but manageable. Thank your group for a rapid response and terrific treatment, m zawadzki