Luis was awesome he took care of me and my car from start to finish and kept me updated through out. Thanks Luis!
6/11/2023
Chelsea K. VERIFIED CUSTOMER
Monika was helpful, intelligent, and efficient
6/11/2023
Theodore B. VERIFIED CUSTOMER
Luis was very helpful, He listened to my concerns and did necessary research along with the chief mechanic Which ultimately was able to resolve the issue I had.
6/11/2023
Shayne O. VERIFIED CUSTOMER
Thanks
6/11/2023
Robert N. VERIFIED CUSTOMER
Great service as always.
6/11/2023
Khoi L. VERIFIED CUSTOMER
Great!
6/11/2023
Jack C. VERIFIED CUSTOMER
I will not be returning to McGrath for service. My recent experience to repair my A/C was very discouraging. I was presented with an initial repair cost of over $7000. that I declined. The price was then reduced two times to $5600.00.This is very poor business practice and I have completely lost my trust in your dealership. Especially when I had the A/C repaired at another shop for $500.00 with no issues to date.
6/10/2023
Geralyn S. VERIFIED CUSTOMER
Jerry is always a gentlemen.
6/10/2023
Richard R. VERIFIED CUSTOMER
Below avg. Communication between service advisor & poter!
6/10/2023
Shanette O. VERIFIED CUSTOMER
Jason is always courteous and greets me with a smile. Gives the experience a warm feeling and not so transactional.
6/9/2023
Michel N. VERIFIED CUSTOMER
For me martin nunez is the best in customer service explain all detail step by step everything is ease for the customer when someone take the time to explain all martin nunez have the skill to do tha thank for all
6/9/2023
David P. VERIFIED CUSTOMER
Thank you for your great friendly service.
6/9/2023
Natalie G. VERIFIED CUSTOMER
thank you for the service! luis was very helpful
6/8/2023
Karen W. VERIFIED CUSTOMER
Luis was professional and personable-two good qualities in a people oriented business.
6/8/2023
Randy P. VERIFIED CUSTOMER
I was happy the warranty was approved but since this part is a problem area shouldn't they be in stock. 2 weeks wait was annoying
6/8/2023
Laura M. VERIFIED CUSTOMER
I was told my oil change/tire alignment would take about 90 min so I waited. After 2 hours, I hadn't seen or heard from Jeff but saw that my car was ready and sitting in the service bay area ( not sure how long it had been there). I had to ask for Jeff and a coworker tracked him down so I could go
6/8/2023
Stephen S. VERIFIED CUSTOMER
He was very friendly and made a sincere apology for my wait. They were short staffed that morning. I left a happy customer.
6/8/2023
Frederick F. VERIFIED CUSTOMER
Luis was very helpful. He explained everything clearly and professionally. He also was very kind to help with my walker.
6/8/2023
Cheryl D. VERIFIED CUSTOMER
Just a suggestion, I'm aware there is construction going on by the dealership maybe wash the customers car before they pick it up, my car was filthy from the dust.
6/8/2023
Amy G. VERIFIED CUSTOMER
Luis was very helpful and explained everything well. He kept me informed about the progress of getting my car fixed.