Jerry was so professional. I really appreciated his care to detail.
5/1/2023
Cindy P. VERIFIED CUSTOMER
Jason was beyond helpful and extremely accommodating. Great customer service
4/30/2023
Stacy P. VERIFIED CUSTOMER
Martin explained the process clearly and contacted me regarding status.
I appreciated being informed.
4/30/2023
Debbie A. VERIFIED CUSTOMER
I had a 10:45 appt. for low pressure and waited over an hour to hear I needed a new tire and a patch. Was told it would be another 40-60 minutes to get work done but waited 90 minutes. Three hours seems too long and at the least I would think someone would have checked in with me for an update.
4/30/2023
Joline K. VERIFIED CUSTOMER
Jason was a pleasure to work with. ????
4/30/2023
Diane L. VERIFIED CUSTOMER
One concern I had was the airbag recall on my car.
I asked about it and was told it had been done. I said no, it hadn’t. She could not provide any information on when or where it was done.
I insisted it had not been done.
Basically, that conversation was done. I’m sure it was in the computer, or she could have found the information for me. But no.
I’m going to look into this further, and will contact the necessary people.
Then I was told my car had the actuator done by another representative,
Once again it was never done. I don’t appreciate the lies.
4/30/2023
Jane L. VERIFIED CUSTOMER
Edward was very professional and explained everything well.
4/30/2023
George S. VERIFIED CUSTOMER
Jerry was great. Organized a loaner. Super service.
4/29/2023
Raymond Cher. VERIFIED CUSTOMER
Well done Luis! As always thank you for taking care of our vehicle. We are happy and more than satisfied that we can rely on you!
4/29/2023
Stephen S. VERIFIED CUSTOMER
Jerry provided excellant customer service. Sets the example on what service looks like!!
4/29/2023
David C. VERIFIED CUSTOMER
Jerry was very helpful. I will look for him at my next service.
4/29/2023
Kody H. VERIFIED CUSTOMER
Luis took awesome care of me and my car. Excellent service.
4/28/2023
Anne F. VERIFIED CUSTOMER
Frustrated I setup an appointment for the recall to be done & when I got there, I got a loaner & returned the next day to pick up the vehicle after it was finished.
4/28/2023
Christopher M. VERIFIED CUSTOMER
It took 2 1/2 days for an oil change and seatbelt recall.....too long!!!
4/28/2023
Paul J. VERIFIED CUSTOMER
Will respond to it and tell them about Monika and McGraft. Give u the best rating.
4/28/2023
William S. VERIFIED CUSTOMER
There seemed to be a breakdown of communication. Text messages and phone messages were not answered in a timely manner. The work performed was not reviewed with us before leaving and paperwork received was confusing. In the end after messages were not answered we stopped back in the dealership to talk in person.
4/28/2023
Justin P. VERIFIED CUSTOMER
Jerry was fine. Nothing bed Nothing over welling good
4/28/2023
Benjamin S. VERIFIED CUSTOMER
Austin was very thorough and very helpful with no pressure on the sale. I was pleased with his knowledge on the vehicle. Thanks for a smooth experience.