Austin was amazing regarding customer service and very knowledgeable about servicing my vehicle. He recommended the best options for my vehicle and showed care and passion. I was surprised by how much insight he offered and felt welcomed by his professional demeanor. I have had service completed at this location many times, but thus far Austin has showed me the best customer service I have ever recieved here and plan on returning because of him.
4/26/2023
Laura N. VERIFIED CUSTOMER
No comment.
4/26/2023
Julie V. VERIFIED CUSTOMER
Austin Becker is the BEST!
4/26/2023
Taylor B. VERIFIED CUSTOMER
This was my first time at this Honda location after moving to the area. Jerry was not only kind and informative about my vehicle and services, but he also made the extra effort to provide a fantastic customer service experience. I’ll be returning to this location for my future service needs, and would like management to know Jerry is the main reason why.
4/25/2023
Jerry N. VERIFIED CUSTOMER
It was the best experience I’ve ever had
4/25/2023
James R. VERIFIED CUSTOMER
Great job fast and easy service great attitude
4/25/2023
Pettie V. VERIFIED CUSTOMER
He was courteous and got me in and out for a busy Saturday.
4/25/2023
John B. VERIFIED CUSTOMER
He was attentive and kept me I formed.
4/25/2023
Not Provided. VERIFIED CUSTOMER
Service was excellent
4/25/2023
Ruth R. VERIFIED CUSTOMER
Van completed in a timely manner.
Waiting room clean and comfortable. Thank you.
4/24/2023
Setara S. VERIFIED CUSTOMER
Very friendly and efficient. Let me know exactly what my vehicle needed. Also gave us accurate time my car would be done. Great experience.
4/24/2023
Larry -Steven. VERIFIED CUSTOMER
Excellent service as always. Thank you!
4/24/2023
John G. VERIFIED CUSTOMER
Yw
4/23/2023
Rachael P. VERIFIED CUSTOMER
Luis is amazing. He’s so helpful and customer-focused. Luis is by far the reason I continue to return to McGrath Honda in Elgin.
4/23/2023
Charlotte H. VERIFIED CUSTOMER
Austin was great. He came out immediately to assist me and was friendly and professional,
4/23/2023
Zackariah W. VERIFIED CUSTOMER
I think Jason Goldman has enjoyed seeing my pain and suffering, or at least has been bemused by it.
No big deal and I know you guys don't care.
4/23/2023
James R. VERIFIED CUSTOMER
Very good
4/22/2023
Steven H. VERIFIED CUSTOMER
Jerry was great as always. The loaner I got was filthy inside, food left in car , that is not Jerry’s fault.
4/22/2023
David Y. VERIFIED CUSTOMER
I would prefer someone different next time I visit your dealership.
4/22/2023
Sally V. VERIFIED CUSTOMER
Polite, respectful, informative.
Luis was great to work with.