Very impressed with his professional work, very polite...and what really amazed me was the fact that he said is going to take 90 minutes and he will come to let me know when it is done. And so he did!
He really made me have a great experience!
2/11/2019
William H. VERIFIED CUSTOMER
Jake and Co did a good job
2/11/2019
JOAN F. VERIFIED CUSTOMER
Thank you for your help. On such short notice.
2/11/2019
MEI H. VERIFIED CUSTOMER
Great service!
2/11/2019
Sharon R. VERIFIED CUSTOMER
Laura was great in the beginning...then quickly went sour hill. We were not informed appropriately what our charges covered. Texted us that our car was ready when we already have the vehicle. The alignment was done correctly it veers to the left. We've paid for 2 alignments which is ridiculous. We paid for shipping on the parts to fix the vehicle. Which is ridiculous. It took 5 days to fix the vehicle and it's still isn't fixed. Which is ridiculous. The tire light is on again. Which is ridiculous. The fact that Laura spoke to Juan yesterday and we have our vehicle and she’s texting me from this automated system shows the same negligence taken with my vehicle. When can you call Juan to discuss?
2/11/2019
SHARON L. VERIFIED CUSTOMER
Great service by Jacob!!!
2/10/2019
Joginder P. VERIFIED CUSTOMER
I walked in and Laura immediately helped me. I had never met her before and she was extremely welcoming! Glad to have been able to work with her!
2/10/2019
CHRIS S. VERIFIED CUSTOMER
Great service, as always.
2/10/2019
Stephen C. VERIFIED CUSTOMER
Pete Herman is the best. I always trust his judgement and recommendations
You should have more Petr Hermans
2/10/2019
ARDEN E. VERIFIED CUSTOMER
Everything works perfectly. Just need to test outside rear view mirror - no frost at this time. Peter did a great job. How about the mechanic? He should get an up-check. Except they forgot to set the clock - minor point. You need to add that to the battery replacement check list.
2/10/2019
Alvaro C. VERIFIED CUSTOMER
Great communication
2/10/2019
Seydou C. VERIFIED CUSTOMER
Matt did not service me I would not recommend anyone to work with Matt P.
The supervisor Jimmy Dao was very very helpful.He is is extremely attentive to customer needs contrary to Matt.
2/9/2019
Dirgham D. VERIFIED CUSTOMER
Pete is very friendly and professional, the service was excellent
2/9/2019
JAMES C. VERIFIED CUSTOMER
Pete is a rock star! Explained my issue, offered a couple of recommendations, gave a fair estimate of time for the work to be completed, and delivered on his promise. Would highly recommend.
2/9/2019
Daniel S. VERIFIED CUSTOMER
Absolutely awesome service
2/8/2019
Andrei R. VERIFIED CUSTOMER
All is good. Thanks!
2/8/2019
Carol S. VERIFIED CUSTOMER
Was completely satisfied with Carlos customer service.
Did see several new grease marks on rear passenger seat. If service tech's needed to sit there to check for smells, they could have covered the seat first
2/8/2019
Karen R. VERIFIED CUSTOMER
Carlos was very thorough in explaining the process. He listened to my concerns and documented them accurately, which were all addressed by the technicians. Thank you
2/8/2019
Katharine C. VERIFIED CUSTOMER
During my drop off to repair a broken seatbelt in my new car I bought in DEC, both service men were extremely rude. Also, I was given the run around about a loaner car even though the car would need to be there for 5 days. I was first told they did not do loaner cars, but then a man spoke up that he was in fact there returning one, so THEN they said I could have a loaner to use. A broken seatbelt that holds my 4 year old daughter is a BIG deal especially in a brand new car.
SUPER disappointed in the rude service I received.
2/8/2019
Melissa M. VERIFIED CUSTOMER
Laura is a sweetheart. She was very quick to get me in and out of the service area both when I dropped off and picked up my car. She does a great job representing Lindsay Volkswagen.