Please clean up your database - it shows that I own 2 2014 Tauoregs. I own one.
Also, when I try to book a service on line, everything’s booked for weeks and weekends are booked for months - at least in my view of it.
Last - why can’t I see a complete history of all services and costs since I purchased the car and why doesn’t it - based on projected mileage based on my records - send me an email telling me what’s next?
Thanks.
1/20/2019
THEODORE V. VERIFIED CUSTOMER
Thanks for the nice and fast service!
1/20/2019
Roslyn R. VERIFIED CUSTOMER
Thoroughly professional and affable.
1/19/2019
DEBRA O. VERIFIED CUSTOMER
Laura made the process simple and smooth.
1/19/2019
Jacob S. VERIFIED CUSTOMER
Service was good except I noticed this time car wasn't washed as it normally has been the case. Is this downgrade of services?
1/18/2019
CHRISTOPHER N. VERIFIED CUSTOMER
Let me first say that I am extremely satisfied with Lindsey Volkswagen. The only reason I didn’t give a complete satisfaction is because I don’t think it should take over 2 hours for an oil change. I did also request a tire rotation which you determined was not necessary since I will soon need new tires. You could have just done it and charged me for it but you didn’t, I think that shows integrity. I do like the text notifications updates. I will say that the lounge area is nice and somewhat makes up for the longer wait times. Like I said , I am extremely satisfied and will continue visit your dealership. When I’m ready for another Volkswagen I will definitely give Simon Chu a call.
Best Regards,
Chris
1/18/2019
Denise A. VERIFIED CUSTOMER
I received excellent service from start to finish!
1/18/2019
Alparslan B. VERIFIED CUSTOMER
Mr. Gates was professional, courteous and friendly. He went out of his way to help solve an issue which I had forgotten to mention previously. I am also super happy about you taking care of the state inspection due at the end of this month which I was not aware it was due so soon. You saved me an extra trip to the service. 10 stars out of 10. Keep up the great work. Thank you.
1/18/2019
Dan F. VERIFIED CUSTOMER
Amazing service and hospitality. I was blown away.
1/18/2019
Robert T. VERIFIED CUSTOMER
Excellent service and great customer service
1/18/2019
Susan N. VERIFIED CUSTOMER
Laura was fabulous! I was surprised that my car was not washed before being returned. Otherwise all was great and Laura was excellent
1/17/2019
Gerard E. VERIFIED CUSTOMER
Great service manager. Knows how to get things done and fixed for his client.
1/17/2019
Richard Z. VERIFIED CUSTOMER
Super service from Matt and Troy!
1/17/2019
Hector S. VERIFIED CUSTOMER
Pete was great. One comment, the old adhesive should of been completely removed prior to attaching the new inspection sticker. Thanks. Hector
1/17/2019
Govindarajan G. VERIFIED CUSTOMER
Good Service and fast response. Thanks
1/16/2019
Wayne F. VERIFIED CUSTOMER
She was very attentive, explained the situation and is quite personable. A true delight.
1/15/2019
MICHEL R. VERIFIED CUSTOMER
The work was done well. I wasn’t able to use the electronic discount
1/14/2019
WILLIAM W. VERIFIED CUSTOMER
Matt and his team did a great job! Fast thorough and reasonably priced service! Thanks for taking good care of us and our cars!
1/14/2019
STACEY D. VERIFIED CUSTOMER
Marco did an excellent job at making sure I was satisfied with my service.
1/14/2019
Dawn D. VERIFIED CUSTOMER
Matthew was very helpful and courteous, and when I called a few days later to ask a question, Carlos was very helpful.