Jacob was excellent. He welcomed me as soon as he saw me, treated me with kindness and provided truly exceptional service. He even checked to see if there were any notices and recalls on my Atlas and scheduled service for that as well. I even forgot about my vehicles inspection and he caught it. Great personalized experience!
1/13/2019
Daniel T. VERIFIED CUSTOMER
Now a proud service customer of Rosenthal FFX VW after my latest disappointment with your service department, sorry to say. The buying process was great. Service? Nothing close to it. Thanks but no thanks. Dan Tiedge
1/13/2019
Elizabeth T. VERIFIED CUSTOMER
The only issue was not getting the contact info
Updated. All should use phone # ****-****-xxxx
1/13/2019
SISIR V. VERIFIED CUSTOMER
No issue.
1/13/2019
Dewayne D. VERIFIED CUSTOMER
This was a very smooth process all the way around! I found a zero discrepancies with anything, even with a critical eye. The service was professional and they did exactly what they said they were going to do. It was also done in a timely manner and they kept me apprised of every step of the process. there are many other dealerships that could take a lesson from you guys!
1/13/2019
Marius K. VERIFIED CUSTOMER
I had to request the windshield window to be cleaned from ghoo after the new VA state inspection sticker was attached. I am not talking about the glue from the old sticker but remaining glue from the new sticker.
Also, as I was driving home my warning light for tyre pressure went on and I had to check the pressure myself and reset. This was unnecessary step that I had to do.
1/13/2019
Eden M. VERIFIED CUSTOMER
I didnt see him till he called me, asking what can he help,, thank you i guws you have a team of people that makes vw, great service,
1/13/2019
Sherri F. VERIFIED CUSTOMER
The team at the service department with Lindsay was great as usual. The problem was that it took 3 weeks to determine and fix the problem
1/13/2019
JAMES C. VERIFIED CUSTOMER
Pete is awesome to work with. He's always handled my service appointments professionally.
1/12/2019
RICHARD L. VERIFIED CUSTOMER
It's always a pleasure to work with Pete Herman, and everyone there at Lindsay Volkswagen.
1/12/2019
LUTHER W. VERIFIED CUSTOMER
Service was professional and on time! Thanks for the wash!
1/12/2019
Kathleen K. VERIFIED CUSTOMER
Outstanding service ????
1/12/2019
Peter H. VERIFIED CUSTOMER
Matthew did a great job assisting my wife and I with our service. He made sure we were aware that we could purchase a service package from VW for our 40k and future 50k mile services, and he brought us over to the Finance team so we could get that purchased.
1/11/2019
Eoin H. VERIFIED CUSTOMER
Helpful and provided all info I asked for.
1/11/2019
Janet W. VERIFIED CUSTOMER
Pete has always been very helpful by addressing my questions & taking care of my needs even when they are not scheduled. I’m happy with the service which is why the department is the only team that has worked on my car.
1/11/2019
Ellen G. VERIFIED CUSTOMER
Marco is absolutely wonderful.
1/11/2019
Saurav G. VERIFIED CUSTOMER
It was great but I didn’t see next visit sticker on my windshield and
1/11/2019
PATRICK L. VERIFIED CUSTOMER
He went above and beyond today by answering all my questions.
1/11/2019
DIMITRI R. VERIFIED CUSTOMER
Service was good and expedient , thank you
1/11/2019
Brian C. VERIFIED CUSTOMER
I was not kept up to speed on the status of my vehicle or when it was going to be ready.