Peter was extremely helpful and assisted me with my repair. I was very pleased with his assistance and the quality of service when I bring my car. What I did not like was when my car was returned to me i smelled a very strong smell as my car heated up from turning on the heat while I was driving home. I pulled over and noticed a can of chewing tobacco and on the leather of my driver seat, leather of my passenger front seat, center console, and floors of both front seats had been covered with the chewing tobacco. This really sets me back as I have to drive another almost 20 miles to address the issue. I am not happy with this as I kept my car clean and never smoked nor put anything like this in almost the three years I owned this car brand new from the dealership. I find it very troubling through the multiple inspections of my car for the two days the car was at the dealership this could happen. I am not pleased with this and now have a car that has over 33K miles that I never had issues keeping clean is now containmined by chewing tobacco.
11/18/2018
CHRISTINA B. VERIFIED CUSTOMER
Eddie is always friendly and does a great job!
11/17/2018
BERNARDINO V. VERIFIED CUSTOMER
Very good service, Thank you so much
11/17/2018
NORMA R. VERIFIED CUSTOMER
Eddie was really great, I'm Soo glad that Lyndsey has such a professional and customer oriented person as him in their crew, can't thank you enough.
11/17/2018
Elizabeth E. VERIFIED CUSTOMER
Marco is awesome
11/16/2018
THOMAS T. VERIFIED CUSTOMER
Pete is always helpful and professional. Everything requested was performed as expected.
11/16/2018
WENCESLAO A. VERIFIED CUSTOMER
Paul, You have an outstanding team. From the time I drive in to the lane, to the time when i pull out to leave. I was greeted by the guys in the lane and my car was wrapped with protection mats. When i walked in, Laura greeted me and made me so at ease and very welcome knowing i walked in and didn’t make an appointment. That’ the kind of service I’m looking for and Lindsay VW is the place. Keep up the outstanding work!
11/16/2018
BOB D. VERIFIED CUSTOMER
I was impressed with the service and help today.
11/16/2018
Steven P. VERIFIED CUSTOMER
Outstanding Service!
11/16/2018
Thomas Y. VERIFIED CUSTOMER
Very good service.
11/16/2018
James R. VERIFIED CUSTOMER
Yes Laura was fantastic and helped me with the upmost professionalism.
11/16/2018
RAUL H. VERIFIED CUSTOMER
Eddie have a hight standard of costumer serviced I am very satisfied with the attention that I get,congratulations Sincerely,RAUL H
11/16/2018
BRIDGER N. VERIFIED CUSTOMER
Excellent service, prompt and courteous.
11/16/2018
BETTY H. VERIFIED CUSTOMER
Always make you very important and take good care of you and your car.
11/15/2018
Carol L. VERIFIED CUSTOMER
first, let me start off by saying that when I first arrived in the service department, Eddie greeted me and helped me get my car checked in. I can't say enough about Eddie. As soon as I walked in Eddie helped me right away, made me feel important, and respected, and was extremely courteous and helpful. my impression of lindsay at that point was outstanding. Jacob helped me with the checkout and he was also amazing. My car failed inspection but he explained everything and was courteous and respectful.
11/15/2018
SHARON B. VERIFIED CUSTOMER
Laura was able to have the technicians look at my car even though I had no appointment. A dash indicator light had gone on. I appreciated the attention given to me.
11/15/2018
Seydou C. VERIFIED CUSTOMER
Representative is on defensive all the time to the point that I don't think he listened to me.
He does his best but just needs to lighten up and listen the customer.Son't have much time to elaborate but my Tiguan aux radio was simply disabled while you were working on it 2 weeks ago.Mat kept saying there's nothing he can do .it took me many back and forth with the rep before he realized what I am telling him is genuine issue.
Also after spending over $ 6000 on engine work , you guys asked me an additional $400 for air coming thru the engine from unscrewed pcv .Not fair !
11/15/2018
Patricia D. VERIFIED CUSTOMER
Excellent Service as usual!
11/15/2018
LIZZETTE G. VERIFIED CUSTOMER
Hi, I’ve been taking my Passat to Pete For a few years now and he is always
Very professional and friendly and honest. That’s why I always go there.
Everyone there is always just as great as well.
11/15/2018
Brent J. VERIFIED CUSTOMER
Laura was great to deal with during my service visit. Thanks!