Pete as usual was so helpful and the battery was installed swiftly
11/4/2018
Keith H. VERIFIED CUSTOMER
My problem was not resolved and we were told the problem was being caused by the installation of an after market product that caused no interference for 3 years. But because it was not VW product your mechanics couldn't resolve the issue. It was not proven that this was entirely the case. From a customer service standpoint. This experience left me not satisfied.
11/3/2018
Jessica L. VERIFIED CUSTOMER
Laura was friendly and the service was performed in the timeframe promised.
I was a little disappointed with the level of detail paid to my detailing, as I would have expected areas covered that weren’t (wipe cup holders and seats for example)
11/3/2018
Ronald P. VERIFIED CUSTOMER
My experience with the service department is that everyone was very
professional and had excellent customer service skills.
11/3/2018
CHRIS K. VERIFIED CUSTOMER
Laura provided excellent customer service. She gave me timely and complete info about the service needs of my car and prices. She kept me updated on status, and promptly notified me when the car was ready. I’ll definitely bring my Golf back to Lindsay for service due to her pleasant and professional manner.
11/2/2018
Samuel S. VERIFIED CUSTOMER
Service was done on time just like the way agent promised , 12:30 and it was finish by 12:25
11/2/2018
Sara B. VERIFIED CUSTOMER
I normally don't fux my cars at the dealer. However my experiences so far gave been great...so I'll keep coming back. Thank you for a job well done.
11/2/2018
Alfred H. VERIFIED CUSTOMER
Always a good experience at Lindsay. Peter was very professional, answered all questions with expertise and got the job done without any ddkays
11/2/2018
Barbara B. VERIFIED CUSTOMER
Great service and attention!!!
11/2/2018
Walter W. VERIFIED CUSTOMER
Marco was excellent to work with - very professional.
11/1/2018
Ghulam R. VERIFIED CUSTOMER
I’m absolutely satisfied by the level of professionalism Jacob provided
11/1/2018
Stephanie C. VERIFIED CUSTOMER
Laura did a great job and my car was ready when i needed it.
11/1/2018
Jenny J. VERIFIED CUSTOMER
Actually getting the car fixed went fine. Laura was great. The only problem was there was no appt in the schedule when I arrived. Even though I made one & waited 4 days without a working horn/airbag to get in. I got lucky that the part needed happened to be in stock or it would have required a follow appt & another work interruption.
11/1/2018
RODOLFO C. VERIFIED CUSTOMER
I worked briefly with Matthew but mostly with with Elliott Moos and Mariya Dimitrova. These two did an outstanding job and made the purchase process easy.
11/1/2018
MARIA V. VERIFIED CUSTOMER
None
11/1/2018
ALAN K. VERIFIED CUSTOMER
I had a good experience working with Matthew. He was very nice and helpful.
11/1/2018
Lee C. VERIFIED CUSTOMER
Peter is the best.
11/1/2018
Kenton H. VERIFIED CUSTOMER
Not great. The scheduler couldn't grasp that I wanted an appointment to do both state inspection and scheduled maintenance. She was not very intelligent and acted like she had never had any customer service training or experience. The service advisor did not tell the mechanic to perform the complete prepaid maintenance service and tried to charge extra for tire rotation which was part of the service package when I bought the car. You should study DonBeyer Volvo and learn how to run a dealer service shop. They do it right. You seem to have forgotten that the customer is always right.
11/1/2018
William S. VERIFIED CUSTOMER
Your service and sales department are excellent. I did tell the person who called me today about the tire light coming on and the fact that the drops speeds often on I66.
10/31/2018
Janet D. VERIFIED CUSTOMER
My car was towed
To Lindsay on Friday morning and I was told that It couldn’t be looked at until Monday pm