A walk in to clear a minor recall for a “sticker” was very efficiently handled.
8/24/2018
Derrick M. VERIFIED CUSTOMER
Good. Very respectful
8/23/2018
Michael K. VERIFIED CUSTOMER
As always, Pete provided fantastic customer service
8/23/2018
Shadha A. VERIFIED CUSTOMER
Excellent service
8/23/2018
Thomas M. VERIFIED CUSTOMER
After getting home noticed wheel lug covers missing. Since I live an hour away not really an easy fix to come back and spend 2 hours of my time to correct.
8/23/2018
Ketu D. VERIFIED CUSTOMER
Fantastic customer attention Marco! So happy to hear about the compllimentry 5000 mile tire rotation / check and fluid top off. Was needing such a service!
8/23/2018
James D. VERIFIED CUSTOMER
Excellent customer service!
8/22/2018
BEVERLY S. VERIFIED CUSTOMER
Excellent service!
8/22/2018
Philip W. VERIFIED CUSTOMER
Great job by all
8/22/2018
Casimiro I. VERIFIED CUSTOMER
Work done on time.
8/22/2018
Shehla K. VERIFIED CUSTOMER
I can say it was on the top
8/22/2018
Farah M. VERIFIED CUSTOMER
I’m happy with the repair however when I picked up my car the headlight warning light was on indicating my headlight was out. I went to a local mechanic for the repair. I would’ve had the repair performed by VE but no one said mentioned it.
8/22/2018
Margaret K. VERIFIED CUSTOMER
I’m always happy to complete a survey about Marco. He is the very best!!
8/22/2018
Bruce M. VERIFIED CUSTOMER
I appreciate the professionalism and attention to detail you provided in your service of my car.
8/22/2018
Mark E. VERIFIED CUSTOMER
I brought my car to Lindsay as I needed a 100,000 mile checkup, a recall airbag issue, and to diagnose an oil pressure light. My dealer in Richmond was unable to get me in within a 2 week window. Eddie **** was able to get me in, fix the above robls, as well as two additional problems. I love the loaner car, which is unavailable in Richmond. It was reminiscent of the service on our other car, which is a Lexus. I told my daughter, who bought her car at Lindsay, that from now on, I’ll be having my service done at Lindsay. The service was that good!
8/21/2018
Laura K. VERIFIED CUSTOMER
Everyone at Lindsay has been so accommodating . A pleasure !
8/21/2018
Mark F. VERIFIED CUSTOMER
Excellent attention to details. Fast, friendly and courteous. Will recommend to friends.
8/20/2018
Jesse E. VERIFIED CUSTOMER
First off I started trying to get these recalls done back in April. I had to call 4 different times to try and get this done. Every time I was feed a line "we will have a account manager call you back. Well after 2 weeks went by I called again. This happened 2 more time before I had to call and state my case to the parts manager and he got it scheduled for the next day. I never talked to Matt except to ask if it was done and he seemed like it was an inconvenience that I was asking about it. Then when I went to pick up the car I went in and stood at his name computer area and he was standing in the hall it took another guy to ask me if I needed help. When I asked for matt it was like I was an inconvenience and a bother. He threw my key in a box and the put a paper in front of me and told me to sign them. So I did and he gave me my copy and said they will bring it around then walked away. He never once smiled or welcoming. The whole pick up experience sucked and I was really disappointed in Lindsey VW and I will definitely find another VW dealer next time I need service.
8/19/2018
Gerardo C. VERIFIED CUSTOMER
Super service
8/19/2018
Dennis F. VERIFIED CUSTOMER
Matt was excellent in dealing with the matter of the VW