No problems, everything done just as Matt promised. Thank you.
8/19/2018
JASMINE M. VERIFIED CUSTOMER
Great service as always. Always able to fit me in for an appointment to service my vehicle and I am always well taken care of by the staff. Thank you to the team and service manager, all provide excellent service. :)
8/19/2018
Michelle B. VERIFIED CUSTOMER
Excellent service. Quick and good communication.
8/19/2018
JAMES C. VERIFIED CUSTOMER
The service that I received from Paul Boots was very good . He was very informative , detail oriented , and had a great customer service attitude .
8/18/2018
SHERRI S. VERIFIED CUSTOMER
I have look for it.
I have also been contacted by phone. All top scores were given.
Thank you for taking care of my EOS.
sjs
8/18/2018
Sjon S. VERIFIED CUSTOMER
I brought daughter and her car in at 0830 this morning for an oil change and state inspection. My car was driven out of the service bay and left on the side of the building until I asked why. It turned out that my car was forgotten. I watched other customers Get their car serviced, while my daughter and I sat for nearly 3 hours. By the time it was over with, it took four hours to get an oil change and state inspection. We purchased The car at Lindsay Volkswagen and this was her first experience in getting her car serviced. Totally unacceptable.
8/17/2018
ERIC C. VERIFIED CUSTOMER
Great service, great job, really appreciate the help and assistance with my 2016 VW Touareg TDI. Thank you!
8/17/2018
FENGCAN C. VERIFIED CUSTOMER
Very good
8/17/2018
TODD S. VERIFIED CUSTOMER
I appreciate the notification texts however when I replied with questions I never received a response. Secondly, the website says repairs should take 8 hrs, I had to wait 3 days. I made the appointment but parts weren’t ordered until I dropped off car, not happy about that. People were friendly and helpful in person.
8/17/2018
JAY H. VERIFIED CUSTOMER
Thank you.
8/16/2018
Phil M. VERIFIED CUSTOMER
Not a problem. Very pleasant experience
8/15/2018
ANA E. VERIFIED CUSTOMER
Excellent Service
8/15/2018
MARY D. VERIFIED CUSTOMER
I thought I had an appointment for 1:00 pm. I discovered that it really wasn't an appointment, that one person who would be working on my car was out to lunch and that it's first come first served and there were many people ahead of me. For my 20K service and an inspection it took 3 hours and 45 minutes. (Sorry but I counted the 15 minutes it took to check me in). The service was fine and thanks for use of a computer, but the entire afternoon as far as I was concerned was spent there because I didn't realize the appointment wasn't really an appointment.
8/15/2018
Deborah A. VERIFIED CUSTOMER
Yes, Thank you very much. I have sent you the 60,000k service invoice from Alexandria VW to attached in my account. Thank you so much for your service :)
8/15/2018
MICHAEL S. VERIFIED CUSTOMER
Thanks Matt. Much appreciated.
8/14/2018
Daniel C. VERIFIED CUSTOMER
Pete always dies a great job!
8/14/2018
Lisa C. VERIFIED CUSTOMER
Pete is great! Always a friendly face, a kind person, plus he knows his VWs! We love working with Pete when we have to bring our cars in for service.
8/14/2018
BEN B. VERIFIED CUSTOMER
Peter Herman is one of the main reasons we continue to purchase Volkswagens. Personifies confidence and customer service. His knowledge of the product is exemplary.
8/14/2018
Conrad H. VERIFIED CUSTOMER
Thank you for getting me in on short notice for an oil change. I was received by Marco and as always he was very customer oriented.