Jack was great. He kept me informed as to details with my car.
7/15/2018
DIANE C. VERIFIED CUSTOMER
There is a huge disconnect between service and sales. It took 10 days to deliver my new Jeep and I still do not have what I paid for nor do I have any idea when the part will be in. Completely dissatisfied so far! People are very nice however, the left hand doesn’t know what the right hand is doing. I got messages from service sayings everything was done and complete then 10 minutes later, a call from my salesman to tell me the opposite. Promises, promises. I did my part, paid over 45k, but off to a very bad start.
7/15/2018
Jacqueline W. VERIFIED CUSTOMER
I liked the communication and updates to when my vehicle would be ready.
7/15/2018
JOSE N. VERIFIED CUSTOMER
Victor was very professional and courteous.
7/14/2018
KATHERINE R. VERIFIED CUSTOMER
Service was very quick and the people who are working there are extremely helpful and attentive. I appreciated that.
7/13/2018
MICAH A. VERIFIED CUSTOMER
Brad, as always, was super helpful and understanding. He also remained calm despite my irritation at my own bad luck. Fantastic and fast service.
7/13/2018
Carolyn E. VERIFIED CUSTOMER
Jack is a great service advisor!
7/13/2018
Andrew H. VERIFIED CUSTOMER
One comment: It seems your team did not work the vehicle in until the second day. Although I brought the vehicle in at 9:00 am, it was not repaired until the next day. The sliding door would not open because the door panel had become loose and was therefore catching.
7/13/2018
Shannon W. VERIFIED CUSTOMER
I like the service I have received so far at Lindsay Manassas. I have been on Victor's team the last few times and I am satisfied with the service. Thank you Victor!!! And Lindsay!!!
7/13/2018
Debra S. VERIFIED CUSTOMER
Customer service is always good at Lyndsey’s
7/12/2018
Gary S. VERIFIED CUSTOMER
Excellent experience
7/12/2018
Kimberly W. VERIFIED CUSTOMER
Kyrin is the best. He makes an unpleasant situation (bringing your car in for an issue) a pleasant experience!
7/11/2018
James A. VERIFIED CUSTOMER
Cost was higher than other places - all else was great / employees were nice. Only disappointed in cost.
7/11/2018
Milagro B. VERIFIED CUSTOMER
Good job
7/11/2018
Maria B. VERIFIED CUSTOMER
Mr. Amir was very helpful and the wait was not long at all. Thank you for making my first trip easy and painless.
7/11/2018
John H. VERIFIED CUSTOMER
I understand you may be busy. I believe I had a scheduled time for my appointment. I was later told that was more of a drop off time, despite the email l saying “reserved appointment time”. I was told by sr management that they can’t hold bays open my car was not looked at for over 24 hours. I think that’s **** in this day and age and in this area who can be without there car for 24 hours. I had to work from home and missed a important meeting because i planned on my car being serviced at a specific time and day. So what I interpreted was you can’t have a reserved appointment time but we don’t care if we leave you without a vehicle as long as we get your money.
7/11/2018
Constance V. VERIFIED CUSTOMER
They did a great job
7/11/2018
Ricky B. VERIFIED CUSTOMER
Very happy with everything. Great service!
7/11/2018
James P. VERIFIED CUSTOMER
Came in for a state inspection. I was in and out in no time.
7/10/2018
Robert E. VERIFIED CUSTOMER
Amir and the team were excellent. This is ‘old school’ service which has kept me as a customer for ten years.